My first experience with a snow removal company was with the most popular company in Toronto (I won't name them,; but it's easy to figure out who they are), and they disappointed me in every way. They made promises that they never fulfilled and charged me bucketloads for it. Last year I went looking for a new company and found The Snowmen. These guys made the same promises, but actually fulfilled them and more! They were always at our home within a few hours of snow fall, they always came back to get any left over piles created by the snow plows on the street, and would even come to put salt on our driveway if it had just rained! I could always reach them easily, and they would often follow up with me just to make sure I was happy with their service. Their rates are reasonable and worth it because they are so dependable. I highly recommend the snowmen for all your snow removal needs!