Distinctive Bathrooms & Kitchens

Thank you Distinctive Bathroom and Kitchens! Beautiful design by Vida and amazing work crews. Vida was very patient and understanding as we had difficulty in deciding what we wanted. There was no pressure and she even guaranteed our estimates even though it took a while to complete the design.
Once the work started Sheilagh the Project manager made sure to keep us up to date on the progress at all times. That made the whole experience stress free. Work crews were professional, on time and dedicated to doing a quality job. Especially Michel, who paid attention to detail and made sure everything was to our satisfaction. Any issues were dealt with quickly and efficiently.
Distinctive Kitchens Manager Dominic was very supportive and consulted with us regarding any concerns we had. He had a wealth of knowledge and experience. It was a pleasure talking to him.
We have already recommended Distinctive to our friends and family.
Ryda

My wife and I wanted to update a dated and drab bathroom. We chose a deep bathtub from Neptune and a beautiful tile from Centura. The result was breath-taking. Friends, family and neighbours have come to see the finished product and they are all amazed. I am so pleased with Tanya Letourneau's artistic advice and Sheilagh Crombie's professionalism. The job was done on time, on budget and exceeded all expectations. I will be working with this company again to complete our second bathroom and kitchen. K. O'Brien

After having bought a toilet with Distinctive, and then waiting to install it for 2 months due to life circumstances, my wife and I discovered a crack in the toilet tank. We assumed that, because it was so long ago, that we would need to really plead our case. To our surprise, Marissa and the team at Distinctive had us bring back the cracked tank, and it was replaced free of charge with no hassle! Fantastic customer service!

Thanks guys!

A&A

Thank you Distinctive Bathroom and Kitchens! Beautiful design by Renee Marcil and amazing work crews. Renee made our decisions easy each visit. She listened to what we wanted and gave us everything and more than what we expected. We now have our magazine kitchen. Project manager Sheila made sure to keep us up to date on the progress at all times. Work crews were professional, on time and dedicated to doing a quality job. We love spending our time in our kitchen, even more than we used too.

We signed our contract with Distinctive for a bathroom renovation on April 15 and at the time were told that the projected start date was June 1. At end of May we were notified that the Distinctive crew would be on our doorstep June 1 at 0700 to commence the renovation. At contract signing, Distinctive estimated a 3 week renovation period however 2 ½ weeks after commencement we had a completely renovated bathroom.

Marissa, our Designer, walked us through the task of design options and once the design was complete, helped us to selected everything from the cabinetry and flooring to the paint colour. In the end everything matched perfectly.

The project could not have bee successfully completed without the sound project management skills of Sheila. Every day she called to let us know what she had scheduled for the following day and what time to expect the workers to arrive. She was our constant point of contact for anything to do with our renovation.

The workmanship by Kim and his crew was impeccable. I have not seen anyone so intent on achieving perfection in many years. There was no problem that Kim and his team couldn’t solve and the finishing touches they provided were well thought out.

From the design, to project management, to construction team, the personnel were friendly, professional, extremely knowledgeable and a true credit to the Distinctive team. We are extremely pleased with and proud of the end result. Choosing Distinctive was an extremely good decision on our part. As the old saying goes “you get what you pay for”.

We would gladly recommend Distinctive to anyone.

One of our most satisfying experience working with a Superb Designed Renee Marcil and the entire crew at Kitchen and Bath. Not only they were on schedule but delivered amazing service from start to end. Our Gourmet Kitchen that is my playground gives us immense pleasure to cook and entertain. Our guest bathroom was used about a week ago by my visiting relatives from UK and did not want to leave and am sure had showers twice a day. I am very proud to recommend B & K and especially Renee to design your next renovation Project - Two Thumbs UP!!

Had a great experience dealing with Renee Marcil our kitchen designer. She was very attentive to all our needs and requests. We had great time dealing with her. I should also add, that all the workers were very considerate and clean.

Wow what a difference when you go back and see the before and after pictures of our new kitchen.
I would like to say again how much we appreciated the services and beautiful results. The whole process from the very beginning as we went through various design options and selection of materials, then demolition and new kitchen installation to final inspection was excellent.
Thank you again to you and the team at Distictive Kitchen for an exceptional job well done.

EXTREMELY disappointed in final products! Was a full time job (with zero compensation) to report shortcomings so they could be "fixed", not to mention all the mishaps and the request to "speak to my husband" when asked if I would compromise on design due to contractor error and I would not. While DBK is willing to correct all errors, they should be noticing, not us. Customer service was horrible, expecting us to compromise on quality because we were too picky-which we totally are not! ...in tears now because of this bad experience with seemingly no end... DBK please don't respond, I'm still waiting for a return phone call from the owner.

My wife and I recently took on a kitchen renovation in which we wanted a company that was able to do everything and that there was one main point of contact between the customer and the company. Distinctive was above and beyond the best option we were able to find. We looked at 5 different companies and the service we received at Distinctive was the best out of them all. Vida Kiani was our designer and she was fabulous. We had some challenges with our design due to low windows however, Vida never hesitated and made it very clear that she could make a design work that we would love. The attention to detail by Vida and the workers was great. Our project started earlier than we thought, was completed on schedule, and stayed on budget. There was some slight frustration experienced due to the plumbers but it was extremely minimal and did not affect the outcome of the project. We would definitely recommend Distinctive to others who are interested in doing a kitchen reno.