Distinctive Bathrooms & Kitchens

Bathroom Renovation
Ottawa ON K4A 3V5
Write a Review
Write a Review

Recommended Professionals

90%(2 reviews)
90%(8 reviews)
97%(10 reviews)
90%(2 reviews)
90%(8 reviews)
97%(10 reviews)
HomeStars
Bathroom Renovation
Distinctive Bathrooms & Kitchens
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Distinctive Bathrooms & Kitchens

Average customer rating:
9.3 10 (70 reviews)

Sort by

Keir in Toronto
Keir in Toronto
0 reviews Ottawa, ON
10/10

New Basement Bathroom/Landry Room – June 2023

Every project has many turns and twists, and front-end design is central to a successfully finished product. Our experience with DBK, starting with a very talented, experienced, and professional designer, Tanya was exceptional. Tanya had the experience and ability to look at all the small details, proposed different options and guided us in choosing the best overall design.
The design was backed up by a great construction & installation team, starting with Kim who guided the on-site installation, ensured we were always keep in the loop with scheduling and/or on-site challenges coupled with two proactive project managers; Dominic and Sheilagh.

Great job DBK team and final finished product is amazing; we love it!

Keir & Darlene

Approximate cost of services:
$45,000.00
Was this review helpful?
ANLEEALY
ANLEEALY
1 review Ottawa, ON
2/10

Kitchen reno

Great until they get your last payment. Then no matter what happens you are on your own. Rude and aggressive general manager. No solutions ever offered. Customer is always right? Not with these guys who believe the customer is always wrong. Steer well clear of this company unless you want to be left with a serious case of buyer's remorse.

Approximate cost of services:
$55,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi, sorry that you feel this is the case. We do our best to address work at hand and all reasonable issues that arise. There is no name left on this review; we are unable to see if we have already assessed this for you. Please contact Dominic Manzo at the office 613-834-1796 in order to discuss any issues you encountered or that you may still have.

Matt
Matt
0 reviews Ottawa, ON
10/10

Multi-part Home Reno

We approached Distinctive to do major renovations on our 30 year old home: expand the ensuite bathroom, gut the main bathroom and powder room, make the main floor open concept by removing a structural wall and re-imagining the kitchen, update the fireplace, and replace the flooring on our main and top floors.

Having never done a renovation of this scale before, we wanted a business that could handle the project from end-to-end, ensure that everything was done properly and to code, and that could provide guidance on the form and function of design elements. Distinctive shone in all elements.

Working with Vida on the design and planning was a treat. Because of the project scope, we did it over several sessions across two months, with feedback and discussion in between. Vida was very knowledgeable of both the design and function of the elements we were considering for each room and was able to guide us through picking materials, appliances, and fixtures that would be stylish but still last. We especially appreciated her eye for detail and ability to communicate a vision for each room. She encouraged us to consider design elements we wouldn't have thought of and we are so happy we listened! Additionally, the plans and cost estimates that we came out of those sessions with were detailed and transparent so we knew what we were getting into.

When work started, out project manager Sheilagh kept us updated on when workers would be at our house and how long each element was expected to take. Because our house would be unliveable during much of the renovation, she worked with us to optimize the schedule to accommodate our needs and minimize the amount of time we'd be away from home. This became especially important when COVID hit and all businesses had to shut down. Despite this happening in the middle of our renovation, Sheilagh was able to coordinate temporary fixtures and expedite critical work so we wouldn't be stuck without a place to live while we all waited out the lockdown.

All of the folks that did the heavy lifting (literally and figuratively) of the renovation were all professional, friendly, and experienced. In particular, the foreman Brian had an incredible eye for detail and high standards. We were always happy with the work done and Brian made sure of that, often before we knew there was an issue.

As with any project of this scope, there were issues that arose here and there, but Dominic (the general manager) handled them very well, with great communication, and entirely to our satisfaction.

Finally, the billing and payment options were very flexible, and Veronic made settling up the invoices effortless.

It's been a couple months since the work was finished and my wife and I still comment daily to each other how much we love the new space. I unreservedly recommend Distinctive!

Approximate cost of services:
$160,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Steve Chantale in Woodstock
Steve Chantale in Woodstock
0 reviews Ottawa, ON
10/10

Kitchen renovation

We renovated our kitchen last summer and the products and services provided by Distinctive surpassed our expectations! They were kind, courteous, professional, helpful but above all their attention to detail made the process stress free. We love our kitchen and would recommend this company to anyone looking to upgrade their home with a fresh new look with quality products and an awesome team of contractors!

Approximate cost of services:
$30,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Christine
Christine
1 review Ottawa, ON
10/10

Bathroom Reno

July 29, 2020

From start to finish our experience was amazing with DBK. Shanna was wonderful, kind and patient with us through the entire design phase. We were so happy she was there to guide us through the process. She was able to take our ideas for this new bathroom and make them reality. We are so thankful she was there to help with material selection, it turned out even better than we expected!

Sheilagh the project manager was awesome. Very efficient and organized, we always knew what work was being done each day, we really appreciated her daily schedule updates. She certainly took the stress off our shoulders.

The DBK crew... Well we can’t say enough about them, they are truly professionals. The crew was extremely respectful, punctual and highly skilled. Their workmanship is just stunning, we can’t be more pleased with the results. They were a great team of people doing amazing work. We LOVE our new bathroom.

Thank you DBK team for creating our dream bathroom!

Christine and Stéphane

Approximate cost of services:
$31,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Kathy in Bradford
Kathy in Bradford
0 reviews Bradford West Gwillimbury, ON
10/10

Master Bedroom Ensuite Renovation.

We have had 3 bathroom renovations done by DBK all designed by Emily Meechan. Our latest project was our Master Bedroom and ensuite.
We are thrilled with the results. Emily was very approachable and attentive when it came to listening to our preferences and incorporating them into the design.

Approximate cost of services:
$60,000.00
0 of 1 people found this review helpful.
Was this review helpful?
CH
CH
2 reviews Ottawa, ON
10/10

Distinctive Bathrooms & Kitchens are amazing

My husband and I embarked on a kitchen renovation project which consisted of a complete gut job of our current kitchen and a re-model. It’s a project that we had been talking about for a while but it was so overwhelming to me and I just had no idea where to start. So, my husband kindly started doing some research and looked into reviews of various renovation companies and the glowing reviews for Distinctive Bathrooms and Kitchens (DBK) is what lead us to them and we are so pleased that it did.

Our designer, Julianna (Anna), was a saviour for us and made what is generally an overwhelming experience, much easier to cope and deal with. It was actually enjoyable! She respected our budget and made sure that any recommendations she made for products were well balanced in terms of price point and style. She was always super quick to respond to any of our enquiries and her suggestions were always very insightful. It didn’t matter what our question was about, she was able to lead us in the right direction, whether it came to appliances, kitchen stools, pendant lights, paint and anything else! There are so many things to consider with a kitchen, many of them that I didn’t even know about, and Julianna was able to open our eyes to the many possibilities. Some of our favourite features in our new kitchen are a result of Julianna’s thoughtful recommendation (recycle center, spice pull-out, in/under cabinet lighting and the list could go on!). She was invaluable and certainly helped alleviate any concerns that we had throughout the way.

The project itself was actually better than we had anticipated. Of course, it wasn’t a walk in the park having been without a kitchen for about a month, but we managed quite well which was impressive as we are a family of four with 2 young kids. Fortunately, DBK had everything scheduled to a tee which meant little to no delays. Michel, who was the main installer, was so meticulous and thorough. We definitely appreciated having him on the job. He was friendly and efficient and was clearly focused on ensuring our satisfaction with the end results. Dan, who was responsible for all of our tile work (flooring, backsplash) was fast and friendly as well. All of the people that worked on the project were kind and competent. It’s obvious that DBK has hired a good set of specialists to work for them.

We would highly recommend hiring Distinctive Bathrooms and Kitchens for your next renovation project. They strive to make their customers happy and the quality of their products and craftsmanship will certainly make you happy with the end results. We will definitely be hiring them in the future for other home renovations.

Approximate cost of services:
$60,000.00
Was this review helpful?
Robert Beeraj in Ottawa
Robert Beeraj in Ottawa
1 review Ottawa, ON
10/10

Antother DBK Success!

Motivated by our 100% positive experience working with the construction crew and talented Designer Vida Kiani at Distinctive Bathrooms & Kitchens on our extension project and full kitchen and dining room remodelling in 2018 - we contracted them in late 2019 for a remodelling of our entrance foyer (tiling) and Powder Room. The result in the attached photos speak for themselves. Not only did we wind up slightly under budget (always fun when that happens), the project was started earlier than expected and finished in a week. We are now planning the next project with Vida and DBK for 2022!! Can't wait!

Approximate cost of services:
$9,000.00
Was this review helpful?
Gary from Ottawa
Gary from Ottawa
0 reviews Ottawa, ON
10/10

Big Kitchen Renovation

Distinctive Bathrooms and Kitchens transformed our 1980’s kitchen into our dream kitchen. Julianna our designer came up with 3 fantastic designs and it was such a pleasant experience deciding on the final concept with Julianna. Michel the on-site construction lead and his team took down a bearing wall and opened it up to an open concept kitchen family room. Workers were on time, respectful, cleaned up each day and very so good to work with.
We have our dream kitchen and absolutely love it.

Approximate cost of services:
$86,000.00
Was this review helpful?
André J. in Cumberland
André J. in Cumberland
1 review Ottawa, ON
10/10

Kitchen, Dining and Living Room

I recently did a total kitchen, dining, and living room renovation on my 35-year-old house. My designer, Julianna, created an amazing open concept layout that was not only visually stunning but functional as well. She presented me with various layout plans and provided numerous options for materials to select from. Julianna gave me great feedback on elements that I wanted incorporated in the design and devoted a tremendous amount of time with this renovation. I’m very grateful to her for her patience, dedication and professionalism.
Distinctive did an outstanding job as they were on budget and on time. The talented crew led by Kim were very professional and polite. They did quality work, always cleaned up and were on time each day. During the renovation Sheilagh called daily to give me a progress report and to inform me of the next steps. Distinctive also coordinated the other trades that I had contracted for the stairs and gas fireplace. Renovations can be stressful but Distinctive managed to make this a positive and enjoyable experience. I would highly recommend Distinctive to anyone that’s looking to renovate their house.

Approximate cost of services:
$100,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinctive Bathrooms & Kitchens

For over 33 years, Distinctive has been offering superior service, unique designs and unparalleled craftsmanship. Since our humble beginnings in 1989 when we were located on St-Joseph Boulevard under Randall’s Paints; our team has kept growing along with our clientele. We are now located at 2035 Lanthier Drive (1 block ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Bathroom Renovation pros in Cumberland?