After many years pruning trees and hedges on our property myself, my back told me it was time to hand off most of the job. After experimenting with various firms (trying desperately to avoid the "Me Too" tree hackers), I decided to get Bartlett a try as my girlfriend who works for Burnaby indicated that it was that municipality's choice for doing major tree work. Bartlett are arborists, therefore they have proper training in how to trim and cut back trees in order to promote healthy growth (rather than creating a huge mess or leaving you with ugly stumps!). Their estimator came out (for free) and spent time with me while I talked about my philosophies in how I wanted the trees and hedges on my property to be maintained, and how selectively pruning trees to maintain certain boundaries was as much an art as it was a learned skill. I was also concerned that their should be careful of the various perennial plantings that were near the various trees and hedges they were to work on (meaning, don't crush or mangle them!). I was very pleased with the crew that came, they expertly worked on the various trees and shrubs, and the ground person did a very good job cleaning up as they went. They even came with a lift-truck in order to get at some hedges that were in an awkward position, but available from the street edge. Although they are not as inexpensive as some of the smaller one-man firms that run around dealing for cash jobs (that, no surprise, end up looking horrible and leave you with clean-up and collateral damage) you are getting excellent value for your money. Oh yeah, and they don't expect payment until the customer is happy with the job - which means an invoice in the mail for you, and if there are any problems, call them and they will deal with it before you pay. Outstanding.