We were looking to upgrade our fireplace. We look around at a few places and found R.E. Macdonald to have the biggest display and most knowledgeable about their products. We bought a Valor legend G3 insert. When he came to install the fireplace, he was fast and very professional at his job. He put tarps down to keep our new carpets clean. They always had the parts available, when we needed them for our last fireplace insert. Very happy customer.