Metrotown Flooring Centre LTD.

Floor Retailers
5692 Imperial Street Burnaby BC V5J 1G2
Write a Review
Write a Review
HomeStars  >  Floor Retailers in Burnaby  >  Metrotown Flooring Centre LTD.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

66%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Metrotown Flooring Centre LTD.

Average customer rating:
8.7 10 (9 reviews)

Sort by

Private User
Private User
1 review Vancouver, BC
1/10

Carpet replacement

Technician came in and was very rude and didn’t speak english very well. Asked him to call me 30 minutes before he finished, said he understood, but never did. Didn’t clean up after himself, so I had to call them back. When he left, he made a racist remark.

Was this review helpful?
Dana Wood in Hamilton
Dana Wood in Hamilton
3 reviews Surrey, BC
10/10

Flooring Renovation

I want to personally thank the craftsman that installed our hardwood flooring. Workmanship was excellent. A very professional job. I strongly recommend Metrotown Flooring to everyone. A job well done guys.

Was this review helpful?
Katie  from Maple Ridge
Katie from Maple Ridge
3 reviews Maple Ridge, BC
10/10

New Carpet for our stairs

So professional, very nice people. Took very good care while installing in our house. Cleaned up after themselves and were prompt :) Highly recommend! I have sent their name to my mom who is re doing her carpets next!

Was this review helpful?
Marcs from Vancouver
Marcs from Vancouver
2 reviews , BC
8/10

laminate flooring purchase

I am currently in the process of refinishing my basement and setting it up as a rental property. I walked into Metrotown flooring with some pictures of the types of flooring I was interested in. The sales rep walked me through their showroom and helped me pick out something that would work for me. I didn't end up using their delivery or installation services since he told me that it was fairly easy to install myself if I had the right tools.

Was this review helpful?
Matt in Coquitlam
Matt in Coquitlam
1 review Coquitlam, BC
10/10

Full Home Renovation!

Amazing Service! Amazing quality! Very trust-able and reliable workers! Byron was an exquisite Project Manager and handled entire project very well. The house was re-painted, the restroom was re-made. All the windows and doors have been replaced. Also, some floors have been replaced as well in less than 2 weeks and it was absolutely magnificent when it was completed. Unlike other companies, they stick with us and check on us how everything was, we had no issues since the renovation! Thank you guys! It's highly recommended!

Was this review helpful?
michael in Vancouver
michael in Vancouver
2 reviews Vancouver, BC
9/10

New Flooring for Basement Suite

I was extremely impressed with the knowledge of the sales staff at Metrotown Flooring Centre Ltd. They seemed to know everything, from colour to finishes to durability. They were very helpful in helping me pick out the perfect flooring for my basement suite. I would highly recommend them to anyone looking to purchase/install flooring in their home.

Was this review helpful?
Pat in South Burnaby
Pat in South Burnaby
1 review Burnaby, BC
10/10

Engineered Hardwood flooring condo throughout

My association with Metrotown flooring centre was most comfortable from beginning to end of project. They were honest, respectful of your home, informative, willing to help wherever possible with choices and decisions . I felt I could work with them comfortably and they were always reliable re scheduling and easy to contact through the project (which is not often the usual offered and very important)I am confident in their knowledge of the products and services they offer and they are very patient!I am very happy with the finished project .

Was this review helpful?
Company Response

Thank you very much for taking the time to write a review for your flooring experience. We're so glad you chose our company over the rest and we're glad to hear everything went so well. Thank you for your business and we will be happy to help you your next flooring project.Regards,Byron Saracoglu Project Manager Metrotown Flooring Centre LTD.

Brian in South Burnaby
Brian in South Burnaby
1 review Burnaby, BC
10/10

700 sf. solid hardwood supply and installation

We recently had solid hardwood flooring installed in main floor of ou new house in Burnaby thru Metrotown Flooring Centre. They had a wide selection of hardwood floors at different prices. Al, the co-owner was very knowledgeable and helpful without applying pressure. They delivered as promised on everything from estimates to installation, which was completly professionally. We are happy with the work they did, would have no doubt to use them again for our future project (which is basement renovation:))

Was this review helpful?
Dean in the Government Road Area
Dean in the Government Road Area
1 review Burnaby, BC

First Review

10/10

Kitchen and bath flooring, Solarium Room Carpeting

I looked at around 5 flooring contractors. Pricing was in the middle range. But Byron came around and provided clear and reasonable estimates, he also delivered on time as promised. This is very important for me: somebody who tells me what they will do, makes the promise and then fulfills the promise.

We are planning on re-carpeting our downstairs rec room and we are planning on hiring Byron again.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for taking the time to write a review for your flooring experience. We're so glad you chose our company over the rest and we're glad to hear everything went so well. Thank you for your business and we will be happy to help you your next flooring project.Regards,Byron Saracoglu Project Manager Metrotown Flooring Centre LTD.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metrotown Flooring Centre LTD.

Metrotown Flooring Centre Ltd. was established in Burnaby in 2002. Our company has become one of British Columbia’s premiere providers of flooring materials, designs and installations. We carry COMMERCIAL and RESIDENTIAL grade CARPET, HARDWOOD, LAMINATE, TILE, VINYL, CORK and many more flooring materials. We have grown from our humble beginnings ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.