My roof was in need of immediate repair due to a major leak on two levels. All of the companies I received quotes from had high ratings on Homestars and were equivalent in warranty, price, insurance, etc. I selected Royal because they were the only company to walk me through in detail what the problems were, show me step by step what they would do to fix it, and refer me to people who could repair the interior as well. They came across as friendly and professional, and they proved to be just that when they replaced the flat roof. Not only did they accommodate me immediately (on a Sunday!), they worked from 9 AM till 10:30 PM to get most of it done so that the leak was fully sealed. They also took photos of every stage of the work and were excellent in answering my questions and accommodating some additional requests. I highly recommend this company.