Lumen Windows & Doors (Div. Of Lumen Homes Inc.)

Windows & Doors Installation & Service
31-2450 Lancaster Rd. Ottawa ON K1B 5N3
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Anne in Orleans
Anne in Orleans
4 reviews ORL, ON
6/10

Installation of front and back doors

Although it took a long time to complete the project due to some miscommunication on behalf of the company, in the end we are satisfied with the end result. We met the representative of Lumen at the home and garden show last year and booked an appointment with him for an estimate we communicated back and forth and placed the order which was supposed to take about three weeks for two new door installations it literally took months and many follow up phone calls to the company....they finally installed the doors with a wood frame that was cracked and damaged on the front door which was unacceprtable, they then had re-order a new door frame and replace it, this company stood good on their word and at no extra cost to us they fixed the problem. I would recommend Lumen, I just hope they have a salesman that will follow up with clients and offer better customer service.

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