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I apologize that you feel this way about our company. Unfortunately you have the wrong company. We do not manufacture any products. We supply and install windows and doors from four different manufacturers. Each manufacturer offers a product warranty, we offer an installation warranty. It sounds like you are having a product warranty issue which we unfortunately do not have any control over. We do help client with warranty claims and sometime have the unfortunate job of informing a client there product is not under warranty.
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