On a warm Saturday night in August the power in my home started acting funny - partially out but no other hydro outages in the area. Nothing appeared wrong with the fuse panel and flipping the breakers did nothing to correct the issue. On Monday morning I reached Bill at KNT and explained what was happening. He asked me to take a couple of pictures of the panel and explained my power comes into the house into an override box and inside that box are large "firecracker" fuses that can last for decades. Likely one of mine had blown. He sent out an electrician that afternoon and in 10 minutes the problem was resolved. The electrician even took a look at my doorbell and explained how to fix it too. KNT were the only ones to call me back quickly, they provided friendly, efficient service and estimated the costs up front and there were no surprises. Highly recommended.