Service Technician came on time and serviced air and heating, he replaced part under warranty. Zero cost Good service from Technician and Boonstra. I would recommend this company for Heating and Air

They offer thorough advice with minimal pressure to inform you on you realistic options to maintaining a consistently temperate home. I just got a quote on a new furnace as my current one is dying. They will refund my inspection fee if I move forward.

My 18 year old furnace broken down 4 days ago. Boonstra tech came and suggested that I replace both as it would be at least 1200 dollars to fix current furnace. Sales person came the same day. Prices where a bit inflated but he garenteed professional installation. The techs showed up 1 hour and 45 minutes late with no phone call to advise me of this. The 2 techs were younger and had no customer service/ people skills. They did not introduce them self's and when I joked that they were late one of them said "well we had to come from Brampton" . They also left the job without saying good bye or asking if I had an questions.
The installation did not look professionally done. Thing we're things not sealed right. Air conditioner was left on the brakes without anything bolting it down. I contacted the sales person and the manager all they said was they would come back and look at it! Not I have to take more time off . I would not recommend this company.

We tried to Install a Honeywell Lyric thermostat controller and it didn’t work. Scott came in - he was courteous and informative and diagnosed the situation quickly. He outlined our options. After he fixed it, he reviewed what he did as well. Great job!

The duct cleaning was included in the cost of the new furnace and Air Conditioning unit. The duct cleaning was done by Chris and Garrett 2 days after the furnace and A/C unit were installed. The work was done in the winter when there was lots of snow to track into my house (with hardwood floors). Chris and Garrett were very professional; wore booties to cover their shoes; put down a carpet runner over all floors; and cleaned up everything including putting furniture back in place at the end. It was the most thorough duct cleaning I have ever had.

Arrived promptly, service thorough, clean , friendly.
This advises how work was and there are no further comments requied
To support Boonstra service, will continue to rely on their service for our home comfort needs.

The technician arrived as promised and carried out the scheduled maintenance on our furnace. He alerted us to a problem with a part and replaced it right away. Thank you!

Louis has been taking care of our furnace & air conditioner for many years now. He knows our system inside out, and we find him to be very knowledgeable and trustworthy! He always presents the options when necessary, and explains what needs to be done and why. These are the reasons we always ask for Louis when we book an appointment.

Yearly service . Tech arrived about 40 min after alert call from Boonstra. Found tech friendly and courteous, used boot slippers and completed service in about 40 minutes. Very happy with Boonstra and have been so for 6 years.

My hot water tank recently ruptured and leaked all over my basement floor, on the coldest night of the winter. I called Boonstra and they sent a technician over almost immediately to tell me that the tank was cracked and needed replacement. They made special efforts to send over a sales person immediately the next morning to discuss my options. Following that, they went out of their way to make sure my tank was replaced that very day so that I was out of hot water for as little time as possible. All of the staff members (Jordan, Brent and Brock) were friendly and courteous, took the time to explain everything in detail and answered all my questions. The installers worked overtime into the evening to make sure I had hot water by that night.

I was very very pleased with the service I received and would highly recommend this company without hesitation.