had purchased our furnace and AC from them few years back. There was no issue with our AC but thought we may as well get it changed. Since the change it has never worked right. Our upstairs is always hot yet with the old AC our upstairs as well as all the levels in our home were cool. I did call them a few times regarding this and they did someone to look at it but no resolve.
The other thing was that our old furnace was using the air from within our home so the sales person explained that they will put a pipe so it can pull air from outside yet when they came to do the work they did not do that. I had to call them and have them come back to complete this work.

Excellent work by these two you gentlemen. Great to see such dedication, commitment and professionalism at this age - the future is in good hands! Cleaned up well and gave excellent advice. We can literally breath easier now.

Excellent workmanship - very neat and professional. We are very pleased with the competitive price. Have taken a annual service contract. Look forward to a long relationship. Thanks to Andrew.

I had 2 young guys come to do the job. They were excellent and knowledgeable and taught me and explained EVERYTHING along the way. Awesome job and I will ONLY use BOONSTRA again. Great job guys

Our furnace failed over the winter. We had several quotes to replace it. Boonstra was the most expensive of the 3 but seemed to me to offer the best service and quality of installation to justify the higher price. We also chose to have our AC replaced as well as the unit was dated. I am pleased to say that the difference in the quality of hearing levels is significant over our previous furnace and that the employees I dealt with including Tyler their sales rep, Joe who did the install and Lewis & Brent who cleaned our ducts (also a very worthwhile service from
This company) were all professional, knowledgable, and a pleasure to have in our home. We would definitely recommend Boonstra for your HVAC needs.

I am pleased to report that Boonstra Heating and Air Conditioning is an excellent company to have into my home and maintain my heating and cooling needs. From making appointments, to the technicians and follow up afterwards has always been an easy and unobtrusive experience with excellent results. Thank you.

A special thank you to Luis, the technician, who is very courteous and knowledgeable and professional. He was able to answer all my questions.

We had another company come to clean our ducts, and as a result we ended up with a noise in our blower motor. I called Boonstra, and from the first call, to the quick scheduling of the service call to the technician, and the order of the part, and the replacement part repair booking the entire experience was AMAZING. I will never use anyone else for the service. In this day and age service like this is hard to find. What a great example of what the customer service should be. You truly are the experts.

We had our annual service call and were told due a crack in our heater core the tech had to shut our furnace down. Needles to say no heat in February is never a good thing. We had a sales rep out the same night to quote us on an entirely new system. He was courteous, knowledgeable and didn't pressure us to make a decision. We were given all our options and the pros and cons of each. Scott was at our house until 11PM finalizing details, and the Boonstra crew showed up at 8AM the next morning to get us up and running. The crew were polite, able and willing to answer any questions, and covered our floor to ensure the in and out with the equipment wouldn't leave a mess. I would highly recommend this company

Service is great, tech in and out in no time. My only issue is there flat rate pricing that they do not disclose until they are ready to repair. I paid over a $1000 for a $100 part and less then 2 hours of labour. Same repair was quoted at $500 by another Time and Material HVAC tech from a different company. I believe they should be disclosing their pricing model before booking the service call.

Pleasant, courteous, and informative... Luis explained what he was doing and offered suggestions to improve the efficiency of the furnace. He reported the results of his tests and encouraged questions.