Boonstra Heating and Air Conditioning

We contacted Boonstra as we were without heat. The lady on the phone was friendly and explained the process for service call. Their fee is about $30 more than other companies for service call but they were the only ones that could get there in a timely manner. Steve advised we needed new unit so we booked appointment for that night with sales person Sean. The sales pitch took 2 hours and on numerous occasions I asked what the price would be only to e asked further questions and receive no answers. After the process we finally found out that the same Goodman unit others quotes $2800 on Boonstra's charges $3800. Pricing is in left field. I completely understand premium pricing but this is gouging. Would never recommend this company.

Scott and his team were punctual, clean and, friendly. They educated us about the process and kept us informed throughout. When finished they reviewed and explained the results. We found them extremely thorough and would highly recommend Boonstra for any of your Heating and Air Conditioning needs.

Kyle Kelly and partner were very courteous, informative and did a terrific job. They cleaned up and left everything neat and tidy. I would recommend them to anyone. Thank you.

I am very happy with the service we received from both Boonstra's dispatch people and especially the technician. The technician showed up the evening I asked for help, and was very pleasant and efficient. He quickly diagnosed the problem, made excellent recommendations and, just as important, the repair cost half of what I expected. Thanks!

Boonstra cleaned our air ducts and they did an excellent job. Scott explained everything he was going to do and when the job was completed he showed us what he removed. He was very kind and helpful. We are very pleased and would highly recommend them for air duct cleaning

We recently had a new AC installed by Boonstra – we had used them before for smaller furnace maintenance and had always found them to be great. During the AC installation, a piece of interior piping that connects to the furnace had to be replaced – they had to send out for a new part (up to code) and, it turned out, that replacement part was no longer available, and was in fact no longer being manufactured, for our particular furnace model; that worried us since, without that new part, our furnace would not be able to operate, and it seemed that there was no place from which Boonstra could source that part. On the first day that it became apparent that it would be difficult to source out that part, we received five phone calls from three different Boonstra people assuring us that they are on it and will take care of it - and that was impressive – and when we would call to ask for an update our calls were all returned very promptly with detailed info was given on where things were at. Most impressive was our sales rep - Glenn - in addition to regularly staying in touch with us by phone to give us regular/constant updates, Glenn in fact personally dropped in - twice - to our house, without any appointment, just to make sure things were on track and getting resolved. In the end it was all taken care of, but the level of customer service from Glenn & his team was truly excellent. As a result of our previous experience with Boonstra, and most particularly as a result of this current experience with Glenn and his team, I would definitely recommend Boonstra for any furnace or AC issues.

The thoroughness of Glenn and the installation crew (Steve and Ryan) gave us the feeling we had been taken care of by family. Ultimate professionalism at it's best. Thank you

Scott and Kyle did a great job. They explained everything that was going to take place. The results were fantastic. They truly rolled out the red carpet. I would recommend this Company 100%

Scott & Kyle did a fabulous job with duct cleaning today. You wouldn't believe the stuff they found in our ducts! Extremely professional, courteous, friendly, on time. Highly recommend this company and their service!!

Needed a diagnostic on units because of upcoming sale. Luis was the second senior tech to arrive and he was very knowledgeable and was very helpful and helping me decide the next steps even at the risk of my not using their company. He was honest and forthcoming with the potential problems and the time and money needed to address the issues. He truly took my needs into account to help me have the info I needed to make the decision.