Boonstra Heating and Air Conditioning

Heating & Air Conditioning
Hamilton ON L8W 2E4
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HomeStars  >  Heating & Air Conditioning in Hamilton  >  Boonstra Heating and Air Conditioning  >  Worst service imaginable...nightmare summer
Thatcher in Burlington
Thatcher in Burlington
1 review Burlington, ON
0/10

Worst service imaginable...nightmare summer

We had a brand new AC unit installed last August at a cost of around $15,000.

This April, it was not working. After 6 visits (each consisting of a 4 hour wait), they were still not able to figure out what was wrong.

Now, the last week of August and still no AC unit. My family has spend the summer sleeping in the basement, cancelled multiple events in our home and endured the hottest summer ever with no AC - and STILL no plan by them to have it fixed.

LItterally, the worst service experience I have had in my entire life. ...

Jay Wilgar

Approximate cost of services:
$15,000.00
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Company Response

Sorry to hear that your recent experience with us was a negative one. We would like the opportunity to further discuss and see how we can regain your trust. Please feel free to contact me directly at 905-689-7951 or provide your contact information so we can reach out to you.Thank you, Lindsay Coston, Operations Manager.