We just finished building our 3000 sf new house in inner city. We visited 3 different shops for cabinetry/counter top and we selected Zen Living at the end. Our experience with Zen Living is all positive and I highly recommend it for the following reasons:
Selection - they have the best selections. Just in the show room there are over 100 samples. Was told I can see more if I wanted.They have a very clean pleasant show room. I was also invited to their factory to take peek at the operations. Very organized.
Price - unbeatable. I got quotes from other shops and they were much higher. However, in order to receive discounted prices from Zen Living you must allow at least 10 weeks or more for your order.
Experience - the sale manager has lots of experience in their products and even the design. He knows what products are the best for different styles of build. We showed him the floor plan and explain our "taste" and he quickly narrowed down to 4 samples. With the help of other staff (including the owner I think), we further narrowed down to 2 and it was just between colors.Their staff have lots of patience and never pushy.
Follow up service - Amazing! The came back 5-6 times just to finish the final touch ups such as adjusting to hinges, color repair and adding a trim on the side plus other little stuff that my builder noticed. All at no extra costs. There was one panel with minor damaged but they replaced the whole panel instead of repair it. I thought once you paid the suppliers you will never see them again but not for Zen Living. They do honor their deal. I am impressed.