We were working with our contractor and were sent to another Granite shop that he dealt with. The service was poor and the price high to compensate. As such we set off to take control of this situation on our own. I found Zen from reviews on Homestars and contacted them. They were courteous knowledgeable and came back with a competitive quote very quickly. After choosing granite slabs it was found they were just a smidge too small after templating. Zen and the granite supplier made it easy for us to choose two more slabs and swap them out with no additional charge despite being larger!
The size issue set us a little behind schedule (not Zen's fault). When I asked it they could prioritize our fabrication and install they exceeded my hopes and installed in less than one week. The granite piece for behind the slide-in was damaged during install and we were so pleased when the installer showed up with a replacement piece the very next morning!
I would highly, highly recommend this company and only wish I had ordered cabinetry through them as well given the impeccable attention to detail and service. We love the finished product too!