Homes By Avi Inc.

We moved into our new Homes By Avi (HBA) home in the late summer of 2013. This home looks great but as always there are small issues that crop up. HBA built a nice home and the sales rep Maria was great. Their after service people were great to but the lady we deal with mainly now is "Nicole". For the last year it is like pulling teeth. Nobody wants to but you have to deal with it. She has been unorganized with absolutely no follow up for issues that we have. We were not dealing with her at first but have to now as she took over that spot. The driveway has had an issue for a full year and was booked for repairs through her. Nothing done all last summer. We sent numerous emails and she never got back. When she did she stated they lost the work order and it would be done this year. We are towards the end of July now and nothing. Sent her another call and she is sending a email to the concrete company. Why has she not followed up without being prompted. Also appliances that HBA uses.....go through another manufacturer. You will have less issues. Our fireplace that is 2 yrs old does not work. 3G for it. Nothing they can do for a customer and HBA says oh well. We had issues with microwave and were told it is a inferior design for the type of stove we have. We bought the package they offered. Why were we not told that? The design team in the HBA office does not help. Whenever you make a changes there are benefits and learning experiences. They were no help in planning with our changes. To long of a story to type out. It is a nice home but I would not recommend HBA.

If you want to live in nightmare for the rest of your life, you can go ahead and sign contract with Home By AVI. When you are looking for a new home, and talk to their associates, you may find pretty interesting and may sign contract with them right away. Once you sign contract, your nightmare starts. The nightmare does not end at all. Their construction quality is the worst of all. They don't have anyone to supervise the construction work. They leave all works in workers hand. Cracks in concrete walls and floors are common. Just before handing over the home, they will patch the cracks and hide from you (you may not notice if you don't understand construction). Even if you see cracks, they will tell you that it is common. You will be fixing everything by yourself. If you don't understand construction/engineering, you should not be going to their sales office. They have wonderful sales associates ready to trap you. You should rather spend few $ more and buy from others. I am a civil engineer, and I found very hard to absorb the quality of construction by Home by AVI.

Built a house with Avi, I thought that they were a reputable company to built with them. I wished I had built with one of their competitors, their "estate" spec just seemed too overpriced and don't give you much. Most of their so called "estate" spec doesn't really seem that "estate". Their so called triple car garage isn't that much bigger than some extended doubles. If I built again, I would choose another builder. Also trying to ask their cost per sf to built before signing the contract is almost impossible.

We had a wonderful experience with Homes by Avi! Everyone we met from the sales team to design centre was super caring and helpful! Definitely recommend building with them, we have no complaints.

We decided to build with Avi after we visited many show homes of all the different builders around Edmonton. Avi offered the best floor plans, and lets you choose exactly what you need. We were guided through the selection process, step by step. All Avi staff involved did an incredibly great job. The build started as scheduled and the house was completed after 6 months. Throughout the build inspections were carried out by Avi and city officials. Some inspections were not accepted at the first go and the contracted trades fixed the problems until the inspections were passed. Avi did an incredibly great job with our house. We buyers did not have to worry about the ongoing construction, and we could trust Avi to deal with and fix any problems that arose during the build. Overall, a really great experience! We would build with Avi again.

Purchased a new home in Chesteremere. Avi nickel and dimes you on everything. There selection is outrageous for their pricing. If you can buy it yourself and install it, do so.

I had bought my home back in 2009 with homes by avi. Most of the processes were good up until possession, but right after all the appliances had issues, water leaked from pipes and filled our mud room and basement, garage door always tripped a breaker on the panel, towel and paper holders in bathroom came off from the walls, carpet started piling, interior paint on window sills came off, etc. many if the things were fixed under warranty after calling a lot but still to date the issues are never ending. I had specifically paid extra to make sure that there was wood backing behind all towel and paper holders in bathrooms and to our surprise now each and every one of them has come off as the wood backing was never put. I wish they made sure that if the client specifically paid for something that they would take care. But I was wrong and now I am stuck with large holes that somehow I need get fixed!!! I have owned houses for more than 10 years and none of my previous places had these issues...and this is not wear and tear by any means...