Browne's Contracting

Masonry & Bricklaying
Toronto Toronto ON M5S
Write a Review
Write a Review
HomeStars  >  Masonry & Bricklaying in North York  >  Browne's Contracting
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Browne's Contracting

Average customer rating:
9.1 10 (20 reviews)

Sort by

Susan  from Etobicoke
Susan from Etobicoke
3 reviews Toronto, ON
10/10

Tuck Pointing

Browne's Contracting provides first class work. Shortly after contacting Mike to see if he did small jobs, he stopped by to give me a quote. While reviewing the work to be done, I had some questions for Mike. He was only too happy to answer them. Mike is knowledgeable about the work he does. Mike made sure the temperature was high enough, allowing the work to be done properly. While working, he noticed some other areas needing repair, and just did it, at no extra cost. He took his time to match the colour he was going to use, making sure it blended in with the tuck pointing already there. Mike truly cares about the quality of work he does. I would recommend him to anyone. Thanks, Mike!

Was this review helpful?
Company Response

Thank you so much for taking the time and write this awesome review,it makes me feel good working for customers like yourself,it was a pleasure!!

Caroline in Toronto
Caroline in Toronto
2 reviews Markham, ON
10/10

Brick repairs and parging

I contacted Mike from Browne's Contracting after he left a flyer on our door. I knew we needed some brickwork done but I was tired of waiting for my husband to get to do it...So Mike came and did a reasonable quote and came back about a week later when the weather was good to do the work....We can't see when he worked! It blends seamlessly! So seeing what he did, we asked him to do more work that was only from a cosmetic stand point and that was bothering me. He did tell us that it wasn't a structural need but I wanted it done for my own OCD! He is a perfectionist and takes pride in his work. We will reuse him if the needs arrive in the future and we are gladly recommending him.

Was this review helpful?
Dino Carella in Toronto
Dino Carella in Toronto
1 review Richmond Hill, ON
10/10

Brickwork repair and Tuckpointing

Browne’s Contracting was recommended to me by a friend who had used their services before and was very impressed and pleased with their high quality of work done on their home.
I am also extremely pleased with their services!! They repaired my home back to perfection!!
Mike, the owner, is a honest and great guy who truly cares about home owners’ satisfaction and is very good answering questions in detail.
Browne’s Contracting is very professional, efficient and reliable. I highly recommend them to anyone in need of masonry work and would definitely hire them again in a heart-beat!!
Thanks for doing a great job, Mike!

Was this review helpful?
Tanya and Ed in Etobicoke
Tanya and Ed in Etobicoke
2 reviews Toronto, ON
0/10

Parging a 50 foot step

Mike quoted the job and made me wait a month to do it, there were many excuses every week but we waited for him and long story short, he didn't do the job, he dropped off someone else to do it and claimed that person was a Mason. The job is terrible! It looks horrible! Unfortunately, this is a 50 foot long by 4 inches wide step to our deck which has lights and a return.... The step was gorgeous before he came, it was newly pored concrete and I should have left it this way but it had a few bubbles and I just wanted to make it a touch better.... Now, with my poor judgement and Mike's awful parging. We will have to get all of this grinded down and done again. I asked Mike to come and try to fix it but he is not answering my e-mails. We paid $1000 when all the other quotes were less, we figured that with his positive ratings and his high price, we were going to get something nice.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Let's start off with saying Tanya hated what was previously there,that contractor refused to work for her anymore and left,she said she would pay me with what she owed him still as she hadn't paid him..The whole time there she would pull me aside countless times to degrade the work other contractors did asking my opinion as she loved my work and asking if I knew anyone who could powerwash,she took down my recomendation. She has given 2 reviews on Homestars at the date of this review despite the countless contractors she has used giving both a Zero.By the looks of that companys response she did the same as she is doing here,inventing information with the sole purpose to hurt there business. It is unfortunate that Homestars allows blatant lies from that one out of 100 people we all hope to avoid in out lives and has the sole intention of ruining the persons business,writing and inventing whatever may do the trick.

I spoke to the husband originally to go do the quote,described the parging,he seemed reasonable.I described what parging was further described it to the wife in a lengthy emailing telling her there was a sponge finish.When the work was started I did just that a sponge finish which was agreed upon and the husband thought it looked amazing...he was later shocked when I said his wife didn't like it when she arrived.The wife than comes home and is not happy after the work is half done.I mentioned that it would be a sponge finish in the previous emails.She said"Oh well I don't know what that is"fair enough,but she could have asked me for more info or Googled it.As my goal is to please all customers,I tried doing something else for her with a different finish,she said she loved it and let me continue.Only near the end saying she didn't want the last few feet done and deciding to deduct $100's of dollars.The final price was also not $1000.00 dollars this is also untrue.

She says there were way too many excuses and took too long,truth is she cancelled when I was going to do it on an earlier weekend and I had to rebook here.I than showed up like I said.She says I dropped off someone else to do it.I am the owner of the company and do some work myself but not all.I never told her myself the owner would personally do it and dropped off a worker going back about 5 times and staying for hours to check in and doing some myself,she doesn't mention this incidentally.The person actually is a Mason.This same person did the work on the previous parging testimonials on here which were unassisted by me and got 10s.They loved it.They had some clue what parging was.Tanya apparently didn't,even though explained it in a detail email to her numerous times and following up to ask if she had any question they were none.Not even asking about the finish.

She says she emailed me to come fix it and was not answering my emails.This is totally invented and untrue .I wrote her a long email after the job was done to reply to her one day after the job was done on the 19th,on the 20th she replied,and on the very next day she wrote this review.I have contacted Homestars regarding this.She says the step was gorgeous before she came,she told me she hated it.She said she paid $1000 dollars,this is also not true.She actually ended up deducting $200.

I spent a total of 18 hrs on this job,includes quote,emails,back and forth etc in all,materials and had a worker there and was under the $1000.00 she said I charged,again invented.Being a smaller company I am able to be more reasonable as my overhead is lower.I dealt with her husband who seemed reasonable and nice,emailed them what I would do,(a sponge finish)did a sponge finish which everyone of my customers in 18 years has loved.The husband loved it.Than she comes home,had a totally different concept,had apparently no idea even what parging was,is not happy.Doesn't want it finished.Takes off a random amount of money,than comes on here and invents things with the intention of hurting my business.Luckily for me 99% of the time my customers are amazing,they love my work,most of my work is referals and I leave a job happy knowing they love the work.It is unfortunate we cannot post this persons name here so other contractors would have the chance to avoid this person.

Pinto Pozholi from Mississauga
Pinto Pozholi from Mississauga
1 review Mississauga, ON
10/10

Tuck Pointing and Parging

I moved to a 28 years old house. It had developed lot of step cracks all around the house, which needed lot of tuck pointing work and also the foundation had started eroding, so it needed parging on the west side of my house and at the front. I got 4 quotes from 4 contractors all from Home stars. Mike from Browne's Contracting gave me the best quote which was way better than any of the other quotes. He came on time and he and his colleague Stew did a great job. I am very happy with their service and not only that he did a few extra spots for no charge and also cleaned up all the debris and took the waste away. Will Highly recommend Mike for any Tuck Pointing and Parging related work.

Was this review helpful?
Evan from Toronto
Evan from Toronto
4 reviews Toronto, ON
10/10

Tuck Pointing

I was very happy with the work Mike performed around the house. He preferred to come by to give me a quote so that we could discuss the areas of concern I had. In addition, he found multiple areas that I did not catch, so I was grateful for that. My main concern was the materials he was going to use and his experience with older homes. Through our discussions, I learned quite a bit and with his attentive eye, he outlined tuck pointing projects done prior to my house and what was good and bad practices. I had other quotes and his was reasonable, moreover, sounded like he was really proud in his craft and wanted to do really good job for me. While Mike was performing the tuck pointing, he explained to me every little detail involved and allowed me to review his work as he progressed. He did an amazing job to tool and blend the motar with the existing brick – I couldn’t be any happier. I’m glad I hired him because I doubt I would have gotten this level of customer service with a larger company.

Was this review helpful?
Eric from Old Toronto
Eric from Old Toronto
2 reviews Toronto, ON
10/10

Tuck pointing and parging

We could not have been more pleased with our decision to hire Brownes Contracting for this job.

When it comes to brick restoration and re-mortaring, Mike Browne is an expert. What's more is that he's an absolute pleasure to deal with: courteous, helpful, and reasonable. The job was tough but the work was quick yet refined. Afterwards, the site was left spotless. And the price was right.

Very highly recommended.

Was this review helpful?
Alison in Toronto
Alison in Toronto
5 reviews Toronto, ON
10/10

Mortar and brick repair

Mike came the next day to do an estimate. I had had the run around from a gazillion companies. He came when he said he would, found more things to do, and fixed them, too. Rebuilding the window sill was tricky: it's perfect now. And the parging looks very neat and tidy. Courteous, prompt, reliable, and clean.

Was this review helpful?
Liz in Deer Park
Liz in Deer Park
2 reviews Toronto, ON
10/10

Brick work

We highly recommend Mike and his team. We had some tuck pointing done as well as a repair job to some heavily damaged brick along the side of our 100+ year old home. As Mike began work on the side wall, he uncovered further damage to the brick underneath and realized that the job would be more extensive than he originally thought. Instead of cutting corners, he was up front, fully explained why more work was required and re-quoted the cost. He then did a thorough, quality job. We were very pleased with the outcome.

Was this review helpful?
Ralf from Davisville Village
Ralf from Davisville Village
5 reviews Toronto, ON
10/10

Outside Brickwall repair

We were beyond impressed with Browne's Contracting. I called them for a quote, they came same day and after reviewing couple of other quotes I decided to give Mike the job. Couldn't be happier. He and Rob even came by two days later to check the work and do some extra repairs (no charge). Only wish we had hired him before to do more work on our home as his work ethic is top notch and rare in this industry. I totally recommend them!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Browne's Contracting

Browne's Contracting has been specializing in Tuckpointing and all brick work for years with up to 20 references alone in the Yonge and Eglinton area. While many companies can tuckpoint, our emphasis is on it blending into the original mortar so it is not noticeable. We can most of the ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.