The last time we had no heat, we called Arctic Breeze. They fixed our furnace at a reasonable price. We explained our past situations and they money we have spent over the years. We were unsure of the age and efficiently of our furnace and wanted to know our options. The Tech was knowlegable and gave us his opinion and recommendations. We ended up upgrading our furnace from a mid efficiency to a high efficiency and changed our A/C unit due to age. We couldn't be happier.The Techs we courtious and professional. I would use and recommend Arctic Breeze again.