Thank you for taking the time to write this review, it is greatly appreciated!
Have a nice day!
Thank you for taking the time to write this great review, it is greatly appreciated!
Have a nice day!
Ducts, furnace and drier vent cleaning
Thank you for taking the time to write this great review!
Have a nice day !
Duct Cleaning, Furnace and Dryer vent cleaning
Thank you for taking the time to write this great review, it is greatly appreciated!
Have a nice day!
Hi Nancy!
Thank you for sharing your experience with us and other potential customers. We're glad you mentioned the dryer vent cleaning as it is a service that is often neglected by the homeowner and often only remembered when it is causing a problem. We are committed to helping our customers breathe clean air in their homes and improving their safety. Using specialized equipment our expert technicians will thoroughly clean the entire dryer venting system from the dryer to the outside exhaust vent hood. If you have a long vent system with multiple turns and elbows, there is a greater chance of getting more lint build up faster then having a straighter, shorter dryer vent system. By cleaning your dryer vent system customers experience the immediate benefits of reduced drying times and energy savings while receiving the long term benefits of reduced dryer damage and greatly reduced fire hazard. Once again, we greatly appreciate your feedback and even more any referrals that you may have passed along, there is no greater compliment than that. Thank you.
( View our video on our website or YouTube...Double Diamond Duct Cleaning process)
We're glad to hear that you appreciated some of the characteristics that we pride our staff on having. Cleanliness in a home is a big concern of ours as we don't want to burden our customers with the task of having to clean up after us. We like to leave your home as we found it as making sure that our customers are well taken care of is of the greatest priority. It is very important that we educate our customers on proper system maintenance and what to expect out of our professional services. Showing the customers before and after allows them to see how effective our cleaning process is. This will ensure that the job was done right and allows them to understand how our cleaning process works. Thank you for your review.
( View our video on our website or YouTube ...Double Diamond Duct Cleaning process.)
Hi Cher,
Thank you for your review. It's nice to know that our technicians are out there in the field performing at their best. It takes a certain type to succeed with our company and our lead technicians have been a large part of our success in this industry. Their commitment to excellence is evident with the long list of satisfied customers behind them. It's important to know our technicians are hourly employees not piece workers. Thanks again for the review and we look forward to servicing your home again in the years to come. We also appreciate your willingness to refer our service to your family and friends.Thanks!
-Double Diamond Air Duct Cleaning ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)
Hi Alex,
Thank you for taking the time to write a review on your experience with us. We pride ourselves in having knowledgeable staff that is both polite and courteous and in your case, musically inclined. We spend a lot of time training and educating our technicians so that they can, in turn, train and educate our customers. By explaining our cleaning process step by step and showing the results ( before and after), we achieve a high level of customer satisfaction."Seeing Is Believing" is our quality control. Thanks again for your review and we hope you enjoyed the song. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)
Thank you for the positive feedback. We take great pride in our work and we're glad it shows. Again, "Seeing Is Believing" (before and after), is our best way to show the customer how effective our cleaning process is. Our goal is to provide the best service at the best rates to keep our customers happy and loyal. We are grateful for your willingness to refer our service to others and will always ensure we deliver the proper, professional, and thorough service that they deserve. Thanks again for your review and have a nice day. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)
Hi Mike,
Thank you for sharing your experience with us and other potential customers. I'm glad you mentioned the "cold calls", telemarketing companies who offer ridiculously low rates. Typically these companies offer very poor services with low grade equipment and uneducated untrained staff. We're proving to each of our customers that their is value in spending a little more money and having the service done professionally and properly. With our current customer base we feel that we are achieving that very well. Our goal is to provide the best service at the best rates to keep our customers happy and loyal. Thanks again Mike for your review it's greatly appreciated. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)
Double Diamond Air Duct Cleaning has been successfully operating for 18 years and serves the Durham region, GTA and surrounding areas. We handle all aspects of residential, commercial and industrial HVAC duct cleaning. From our inception, we have always ensured that quality has been the focal point of our business, building a highly credible reputation for exceptional service throughout the industry. All of our work is performed by highly trained experienced technicians that are put through a rigorous training program before being allowed into the field, thus ensuring nothing but professional service and results coupled with an excellent work ethic and a genuine care & concern for the customers' property. We use state of the art equipment, combined with effective cleaning tactics to attain those optimal results. We pride ourselves in being air system cleaning specialists and a member of the Better Business Bureau with an exceptional A+ rating.
Award Winning Service
Customer satisfaction is extremely important to our success. this becomes evident with a high volume of customers being either repeat clients or referrals. Our customers have shown their satisfaction year after year as we have been voted the Readers Choice Award winner twice as the best air duct cleaners in this category. We use high powered vacuum trucks and state of the art equipment with an effective cleaning process to attain optimal results. Our uniformed technicians are always polite, highly knowledgeable in the indoor air quality industry and are fully insured and bonded to give our customers additional peace of mind. We promise that you will get award winning service, first time, every time. Try us once and you too will be telling your family and friends about our exceptional air duct cleaning service and will never again look for another duct cleaning company.
Proof of Work
Your satisfaction is airtight guaranteed with our indoor air quality control program. We provide a visual or digital camera inspection of the existing air duct conditions with the customer present and after the work has been completed to validate right before your eyes that the duct cleaning process was done to your complete satisfaction. It is important to note that very few companies will offer their customers an inspection service so they can see what the ducts are holding before the work begins, and what they look like after the service is finished. A huge red flag concerning the quality of work they would conduct should go up if the company you are speaking to about air duct cleaning does not provide this very important inspection service. We do it every time, and it's free! Seeing is believing is how we satisfy our customers, and we even offer free photos of your ducts, both before and after, so you know the job has been done right.
We Do Not Telemarket
Double Diamond Air Duct Cleaning does not engage in any form of unsolicited telemarketing practices. We never have, and we never will. We will never use a third party to conduct telemarketing either. If you receive any unsolicited phone offers for air duct cleaning services from anyone claiming to be affiliated with, or employed by Double Diamond Air Duct Cleaning, be forewarned - they are not who they claim to be. Furthermore, we, along with other reputable air duct cleaning firms, are taking steps to eradicate these telemarketers, and appreciate your patience while we work to put and end to these irritating and false practices.
