World of Spas

Formerly Dynasty Spas
Swimming Pools, Spas & Hot Tubs
Calgary AB T2H 0C4
Write a Review
Write a Review

Recommended Professionals

95%(214 reviews)
89%(3 reviews)
90%(1 reviews)
95%(214 reviews)
89%(3 reviews)
90%(1 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for World of Spas

Average customer rating:
8.5 10 (126 reviews)

Sort by

Amy Wroblewsky from LANGDON
Amy Wroblewsky from LANGDON
1 review Langdon, AB
10/10

Caspian 42 hot tub

We have had an excellent experience with Dynasty Spas. We bought a Caspian 42 hot tub from them last year. The salespeople, the delivery guys, and the management was very helpful and knowledgeable. I needed certain paperwork for our hot tub permit and they got it for me right away. Everything came in perfect, on time and on budget and we are really, really enjoying our hot tub - nearly daily!

Approximate cost of services:
$15,000.00
4 of 6 people found this review helpful.
Was this review helpful?
Curtis from Calgary
Curtis from Calgary
1 review Calgary, AB
10/10

New purchase

I just want to say thank you to Cindy, Rochelle, Amanda and Linda they made my experience in purchasing a hot tub very comforting and assisted in every way i need help with from the sale to the install. Would recommend dynasty spas to anyone. Thanks girls!;)

Approximate cost of services:
$13,000.00
4 of 5 people found this review helpful.
Was this review helpful?
Sarah from Calgary
Sarah from Calgary
1 review Calgary, AB
10/10

Caspian

Have had a Caspian for 2 1/2 years. LOVE IT! Still using it 3-5 times per week. Stayed home this Christmas vacation and thankful we had a hot tub to entertain our company and family. Christmas morning was spent in the hot tub with coffees and hot chocolate! And yes it was -25!!!
THANK YOU Dynasty Spas. Our neighbor recently bought from you as well! Thank you for the referral credit :)

Approximate cost of services:
$15,000.00
4 of 5 people found this review helpful.
Was this review helpful?
Travis from Saskatoon
Travis from Saskatoon
1 review Leask, SK
0/10

Dynasty Spas Saskatoon

Saskatoon Dynasty Spa, Poor customer service from delivery to warranty work. When delivered they were late, refused to attach the lid even though we had purchased this service. Two years later we had to call because tub was leaking, still waiting over 6 weeks for a call back even though I have called almost every week to know when we will be scheduled in. Finally got a call from Dynasty Spas in Austin Texas in which I found out that they are not responsible for warranty or service work it is the responsibility of the local provider in Saskatoon. Unfortunately the local provider in Saskatoon does not return any phone calls! Called another service technician Friday last week and they arrived on time and fixed the problem within an hour. To add to the frustration, the service technician mentioned that they get a call at least weekly to come fix a Dynasty Spa.

Approximate cost of services:
$10,000.00
3 of 7 people found this review helpful.
Was this review helpful?
Darcy Sparrow from Calgary
Darcy Sparrow from Calgary
1 review Calgary, AB
1/10

hot tub

I would have to say that Dynasty Spas has one of the worst service departments I've seen. I have been waiting over 5 weeks for my hot tub to be fixed. The one pump isn't working properly and either is the heater. It's winter time and this is the time of year I love to use it.

Approximate cost of services:
$8,000.00
2 of 6 people found this review helpful.
Was this review helpful?
Crystal from Red Deer
Crystal from Red Deer
1 review Red Deer, AB
0/10

hot tub

The Dynasty spas in Red Deer has got the worst customer sservice available. They are rude and do not return phone calls. Rochelle, the owner is always to busy to talk to a person or call back. We had warrenty claim for a coverin March 2012 and finally got it Sept 2012. after waiting so long, the foam inside the cover became sturated and so heavy it took 2 people to open and finally we couldnt use it. There was always an excuse as to why it was not in. finally in july I was informed 4 weeks and finally got it Sept 22. I would not recommmend purchasing a tub or anything from them.

Approximate cost of services:
$14,000.00
2 of 6 people found this review helpful.
Was this review helpful?
Corrine in Red deer
Corrine in Red deer
1 review Red Deer, AB
0/10

Dynasty Spa

Initially the owner seems very nice and knowledgeable however she is never there after the fact and if you do actually get a hold of her she is extremely rude and put off. The other staff members are unknowledgeable and don't seem to care. After reading other reviews I began to regret my purchase for fear of lack of service afterwards. I wish I could say that my fears were unfounded. Since getting the tub it's been a nightmare. Go somewhere else!

Approximate cost of services:
$13,000.00
3 of 7 people found this review helpful.
Was this review helpful?
Ron Storey in Calgary
Ron Storey in Calgary
1 review Calgary, AB
0/10

Dynasty Spas Calgary & Brent Marshal

After purchasing a 2 year old floor model from Brent Marshal at Dynasty Spas in Calgary... The spa did not hold water! leaked 6-8" a day. 7 service calls and the Dynasty Tech threw in the towel.... Turns out it is really a 5 year old trade in that froze at the previous owners.

While trying to get this fixed we have never been treated so poorly by any business ever. Brent Marshal's solution was to give us a smoking deal on a new spa but he would not accept return of the tub he sold us that didn't hold water. (even tho it came with a 2 year warranty)

In court now and get this.... Dynasty has 9 other small claims actions on the go!!! Wish we did some reasearch before we bought anything from Dynasty Spas or Brent Marshal.

Approximate cost of services:
$7,500.00
9 of 13 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about World of Spas

Our goal at World of Spas is simple: deliver the best spa experience possible. We have successfully helped redefine spa ownership by making the purchase and maintenance of a spa simpler and more affordable, while delivering models that set an industry standard for appealing features, quality construction and durability
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Calgary?