My wife and I bought our first home (renovation project) in 2008. Ken's family runs a hardware store around the corner, so I included him in the quoting process to upgrade our panel and replace all knob and tube wiring.
Ken's quote was not the lowest (one came in at about 60% his estimate) but we went with him anyways, and we are very glad we did. Here are the main reasons why:
1st: Reliability. Ken and his team showed up to work, and completed the job exactly when he said he would. At times, I was worried that they would not have time to complete, but he just sent over more people to get it done.
2nd: Knowledge. Ken made lots of great suggestions about considerations we had not thought about. Basic things included pointing out which of our requests were to code and which were not. Finer details, like lighting positioning and convenience of sockets were also very helpful.
3rd. Professionalism. There were no surprises and no hidden costs with Ken. He prepared a very detailed and itemized quote in excel, sent by email. Iw we wanted to add a pot light, it was very clear how much more it would cost. Also, and it's too bad this is notable amongst contractors, but it is: he was always reachable by phone or email. Wiring up our kitchen island had to wait 6 months until we were ready; but, when ready, he came over that week and finished the job.
I have absolutely no hesitation to recommend Ken for electrical contracting jobs, from small to very large.