We knew that our lathe and plaster, knob and tube supplied house, built in 1918, needed a complete rewiring, along with additions and upgrades. We also knew that the work would be daunting, considering successive homeowners, obviously trying to cut costs with DIY electrical installations and repairs, had left the home with a rat's nest of faulty or unusable circuitry.
Ken Lam of Bastone Electrical Contractors came in, inspected the house, and, as noted in a previous review,
provided several well-reasoned alternatives to our own lighting and socket placement proposals.
A few days later, he emailed a quote, along with a detailed mapping of the expected work, in spreadsheet format. He asked for a 10% deposit fee, and gave us a payment schedule that coincided with work completion points. He arranged for, and followed through with, all necessary permits, inspections and certifications. The final payment was not expected until the work was completed.
Ken and his work crew were always polite, considerate and, as much as possible, accommodated our needs. As example, Ken, noting my love affair with my coffeemaker, made sure, no matter what else needed to be disconnected, that particular circuit was always available.
In spite of several obstacles to completion our house provided, the work was done as promised, with professionalism, on time, and as quoted. In the final analysis, all of our expectations were met. I came by this company through a word-of-mouth recommendation, and gladly pass the recommendation along.