Trail Appliances

While picking up our new washer/dryer the people loading it into our BMW SUV hit the bumper causing a scratch and gouge of the paint - the loaders laughed about it - but the service manager came out - admitted it happened, took a photo and sent it to Patricia the "Customer Relations Manager" - Patricia suggested our paint was "faulty" and that Trail Appliances was not prepared to admit fault. I hear from other sources that this is not an uncommon occurance for Trail - and this particular person.... Do not use this company, despite their "flashy" appearance they clearly lack integrity..... I have several more appliances to purchase over the next while, but these people will not see another dime from me !!