Golden Maids

House & Apartment Cleaning
BATHURST ST, ON L4J
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Reviews for Golden Maids

Average customer rating:
9.8 10 (53 reviews)

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MElany in Beamsville
MElany in Beamsville
0 reviews Toronto, ON
10/10

Polished from top to bottom

My friends recommended me Golden Maids. To be honest, I always rely on my own efforts when cleaning the house and do not quite trust even professionals. But I was really happy that my fears proved wrong. Qality and professionalism were at the highest level. Taking into accound that we have a huge 3-bedroom house and some areas like kitchen and bathrooms required special attention, the team was not just fast but also efficient! We had all the cabinets polished from top to bottom, inside of the fridge cleaned, baseboards washed and even grout in the bathrooms disinfected. My husband and I were really pleasantly surprised. Great job Golden Maids! We will definitely call you again!

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Joseph
Joseph
1 review Toronto, ON
10/10

After renovation cleaning

That’s the third time I call the cleaning company. The first experience was too expensive for our family, the second one – too upset. This time a friend of mine recommended me Golden Maids and I was pleasantly surprised. Good service, reasonable prices. Girls were on time, cleaned well. In general, the house was after renovation: too dusty, odds and ends here and there. I had no idea what to begin with. Girls did a great job. It took them some time to cope with whitewash marks on the floors but they were sparkling afterwards. Besides, they used a kind of fragrance or added something to their products but the house smelled so nice. I was very pleased with the service! Thank you so much for your job! Wishing all the best to you and, of course…more customers!

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Anna in Vancouver
Anna in Vancouver
1 review Vancouver, BC
10/10

Professionals

I’ve used Golden Maids for several times, mostly for move in cleaning. Always thorough and professional. helpful and extra mile to get things done. i am really thanks full to this great job

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Company Response

Hello Anna, Thank you so much for your positive feedback!

Jimmy Weros
Jimmy Weros
1 review Toronto, ON
10/10

Move in/out cleaning

I would like to express my deepest gratitude to Golden Maids for the best move in/out cleaning I’ve ever had!!! Impressive results! I cannot but emphasize the diligent effort of their team. One of the bathrooms was in a terrible condition, especially grout in-between tiles… I thought it would be impossible to clean at all. But ultimately they gave a new look to our place. I was under the impression for some considerable time and just had to share my emotions J Thank you veeeeery much!!!

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Company Response

Thank you, Jimmy! It was our pleasure to help you out.

Private User
Private User
Private User reviews Toronto, ON
0/10

Move out clean from slow or dishonest cleaning company

I had private cleaner weekly, and keep VERY clean house!! After move out, I took photos BEFORE Golden Maids arrived as my flight left soon after to the West coast. When I received a bill for 4 hours, I nearly fell over and emailed the company thinking there was some mistake. They emailed there would be 1 cleaner however, a male and female arrived so figuring its another error. I emailed photos I have attached showing how clean it was prior to them arriving to question how it could possibly take 4 hours ( I also wiped drawers, cabinets, and cleaned oven ( microwave was never used in the year the unit was leased).

They emailed this reply to my pre- clean photos.

"Our girl cleaned inside of the oven, fridge and microwave as you initially asked. She did all baseboards, floors (vacuumed and mopped), cleaned all cabinets inside and out and did deep cleaning of the bathroom.
Looking through the pictures attached, I see that she did a good job. It took her 4 hours."

Again... these photos were taken BEFORE... NOT after as her reply suggested.

For my comment- I will let you, the reader decide if it would take most anyone 4 hours to clean less than 1000 sq feet in a new building with 1 renter that was rarely home, had weekly cleaning, and OCD for order and cleanliness. I do not like taken advantage of so this is certainly not about the money - in fact, they charge very little for a company.

I will not recommend nor ever use again in the future but try to get the word out.. if it sounds too good to be true ( about price)..... we know how it ends.

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Company Response

Dear Stephanie,
We are really sorry you are not happy with the cleaning service provided. Upon booking we have informed you that the cleaning will take in-between 3 to 4 hours total. This is an average time for your size apartment. Specifically on this case you asked us to clean inside of the appliances which normally takes extra time. All these information you have received by email along with Cleaning Confirmation and Terms Agreement. You agreed with total hours and price and proceeded with the booking.

So, to specify what exactly was done: we cleaned inside of the oven, fridge and microwave. We washed all baseboards and surfaces, vacuumed and mopped all floors, cleaned all cabinets inside and out and did deep cleaning of the bathroom with its tub, mirror and cabinets. All these took our team 4 hours total, 2 hours each. Therefore, the Invoice with total hours and balance owing has been provided to you after the cleaning. Exactly these hours were stipulated by contract at the very beginning.

And I would like to mention that, initially, we have scheduled the appointment on July 29th that was one month ahead. You revised the details and asked us on Thursday, June 25th to reschedule the cleaning and move it to Monday, June 29th, that was 2 business days prior the cleaning day and was considering short notice to find a spot available. We tried to do the best from our side to arrange the cleaning on June 29th. Yes, there were last minute changes from our side due to last minute notice and we sent you a team of 2 people. But they did 4 hours total, 2 hours. Exactly these hours were stipulated by contract at the very beginning. And exactly this amount we charged you at the end.

Donna in Toronto
Donna in Toronto
1 review Toronto, ON
10/10

Good quality and price

Good quality and price Amazing!!! Thank you for the quick general cleaning. The team coped with our task perfectly. Surprised by the variety of cleaning products. And the price. I recommend!

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Katelyna Lyssa Smith in Toronto
Katelyna Lyssa Smith in Toronto
1 review Toronto, ON
10/10

Deep clean

I called for a deep clean before moving in. Found out the price first. The price was reasonable, I compared with some other Toronto companies. Moreover, they charge hourly, so no need to pay more if the cleaning takes less. No observation regarding the quality. There came Valentina, a very pleasant and detailed maid. She brought all the supplies, worked fast, refused even to take a tea break (!) And did a great job! Especially, the bathrooms: washed all tiles on the walls and floors, asked me to check before leaving. A very professional approach and really nice person! It was easier to breath inside the place afterwards)

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Jack in Trois Rivières
Jack in Trois Rivières
1 review Markham, ON
10/10

Short Notice Move In

A great move in cleaning with Emily and Damaris. They were very detailed and accurate. Thank you so much for accommodating us on such a short notice! Will definitely recommend.

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Meghan jeycob in Toronto
Meghan jeycob in Toronto
1 review Toronto, ON
10/10

Fantastic cleaners

We rent our condo for quite a long time and had different tenants. Some really do care and maintain the place in a decent condition, the others just leave a mess. I collaborate with Golden Maids for several years and am very happy with the service and prices they offer for move in/move out cleaning. They helped me out around the house with cleaning the stains and marks I thought were impossible to remove. They pay a special attention to bathrooms and kitchen all the time, using safe products of good quality. No scratches, no marks and always good smell. I had different maids coming but was always satisfied with their approach. Strongly recommend!

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Ritchie in Brampton
Ritchie in Brampton
1 review Brampton, ON
10/10

How can you be sure exactly that you have employed good cleaners.? Checked all the tops of the cupboards and under beds, wardrobes etc. Floors and rugs were immaculate. Everything was done with great products, so it not only looked clean, but also smelt

How can you be sure exactly that you have employed good cleaners.? Checked all the tops of the cupboards and under beds, wardrobes etc. Floors and rugs were immaculate. Everything was done with great products, so it not only looked clean, but also smelt so fresh. They really show a real personal touch and I am going to continue employing them for my ongoing cleaning requirements. Even my husband had to eat his words as he had stated that I was wasting our money and we could do a better job. 

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Golden Maids

Golden Maids is a professional residential house cleaning company which builds a reputation on quality and reliability. We care about providing a consistent, thorough clean, by delivering premium services to busy people. Let us focus on your house while you focus on your free time, allowing you to enjoy a ...
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