I hired Rick to do exterior painting work. He came highly recommended, I had seen him working on our street on several other houses and he was able to point out homes he had done. He gave us a competitive price and told us 2 -3 days would be required. He colour matched the colour to the two benjamin moore colours I wanted, was very pleasant and started and finished on time. He had 2 other painters working with him. All were pleasant. At the end house looked great and he said he had sealed one large window that had leaked and wood had rotted. Said he dug out wood and filled with auto filler (sp?). All seemed well. This was in July of 2008. Over the winter my dad noticed a bit of bubbling on a front window. I was busy with a new baby and not too concerned. Then this year, I noticed drywall on window in baby's room soft in spots. Had a different company come in (see other review) because Rick doesn't do windows and they told us what had been done was in fact not a good job. Showed me that old paint had not been removed nor had old caulking. Problem was it was 18 months later and I was concerned as well that it would not be fixed properly. So I hired the new company Piece of Mind Improvements and they fixed it all up. My front window has also leaked (the one he "fixed", sealed, filled and killed mold in frame) so I will likely have Jon from PofM come back. Rick is great for interior work, really great but I would not recommend him for exterior painting.