Ostaco Windows And Doors

We purchased all new windows and doors for the new home we were having built. Since the day we moved in they have been nothing but garbage. Every double hung window leaks air terribly and the pivot pins that allow you to tilt in each sash to clean the glass keep snapping off. Now none of the windows can be safely opened and we have exhausted the supply of parts left for us. The french doors leak and fit like junk and the sliding screen have fallen apart. Their technician came at least 4 times over the years to keep repairing the same problems over and over and even went so far as to leave us with a bag of replacement parts to fix thing ourselves. Lots of faith in the product obviously! Screwed by this company who now will not honor the lifetime warranty and try to deny that they were even here 4 times for repairs. They now claim they will not honor the lifetime warranty and that I will have to fight it out with our contractor. Good luck with that as he has never come back to resolve all the other issues with the house he built for us. I would never recommend this company to anyone!! I will call one more time to have these replaced (NOT REPAIRED AGAIN) and if no solution is arranged the next calls will be to the Better Business Bureau and others plus a lawyer. It has cost us so much grief and expense in heating bills. This house is not sellable until these windows and doors are replaced with a decent reliable product!