Bedwell Van Lines

Moving & Storage
1051 Toy Avenue Pickering ON L1W 3N9
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Moving & Storage
Bedwell Van Lines
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53%

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Reviews by rating (past 12 months)

Reviews for Bedwell Van Lines

Average customer rating:
5.3 10 (10 reviews)

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MikeS. in Ajax
MikeS. in Ajax
1 review Ajax, ON
10/10

Moving and Storage

I moved my house contents into their storage in early August. Bedwell's packers came and packed my contents a day before the moved date. Both the packers and movers did a great job and everything was out of my house with no issues. I would highly recommend Bedwell Van Lines services.

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Rosanna from Woodbridge
Rosanna from Woodbridge
4 reviews Vaughan, ON
0/10

Moving

They double billed me for a 7 hour move Woodbridge/Newmarket on my credit card. They refused to credit me back telling me continuously that they would resolve the matter and it was an error. You can call them repeatedly… they will not resolve damaged furniture, damaged floors or money disputes. Do not give them your credit card information. Do not trust them.

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Des Burke from Aurora
Des Burke from Aurora
1 review Aurora, ON
0/10

Move

We just completed two moves with Bedwell

First off, the crews doing the work were perfectly fine. Our troubles arose when we had to deal with the office person. There may of course be reasonable explanations but no-one from the office would actually talk to us. We've been left with the strong sense it may be office standard operating procedure to stall so that customers will just give up. I’d recommend staying clear of this outfit.

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Lisa from Vaughan
Lisa from Vaughan
1 review Vaughan, ON
10/10

Moving from Vaughan to Vaughan

We used Bedwell Van Lines to move from our home in Vaughan to our new home, which is also in Vaughan. The crew and staff were wonderful to deal with and the move proceeded without any problems or issues. The movers padded and wrapped everything to protect the furniture and made the moving a painless experience. Dealing with Linda was a pleasure and a delight, she has a friendly personality and provided hourly estimates, which were very accurate. She was very assuring and made the moving process enjoyable. We would defiantly recommend Bedwell to friends and family.

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Michelle K from Pickering
Michelle K from Pickering
2 reviews Pickering, ON
9/10

Home moving

I required a mover on short notice and a friend recommended Bedwell. I was very satisfied with the service, the quote was fair and their were no hidden fees. The movers arrived on time and finished the job in the quoted amount of time. I would recommend this company for home moving, they are very helpful even with just a moments notice.

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Willy Thomas from North York
Willy Thomas from North York
1 review North York, ON
10/10

Moved quickly for fair price

Last month I moved to my new condo, which was stressful because of having to book the elevator with property management and only being able to have it for 2 hours. I called Bedwell and told them I have a strict deadline, which they fully guaranteed they would be able to meet.
The morning of the move, 3 movers showed up and promptly got the van loaded up and moved to the new location. The unloading was very quick, and was actually finished in just an hour and a half. I'm thankful that Bedwell was efficient, careful with my things, and finished before expected. I recommend them for anyone that requires moving to a condo or home.

1 of 1 people found this review helpful.
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Gord Donaldson  in North york
Gord Donaldson in North york
2 reviews NORTH YORK, ON
0/10

Moving - bad experience

We hired Bedwell to move our household belongings from Aurora to North York. We were given a guarantee from Bedwell to provide us with a truck and 3 qualified movers. They provided 3 men for the move out and did a good job in good time. At the end of the move out, another Bedwell truck arrived and took one of the best men and dropped off a very inexperienced person as his replacement. The movers went for lunch on the way to our move-in location. The inexperienced person did not return to the job after lunch. We were left with only 2 movers to complete the move in process. We were on a deadline for the elevator reservation so the move required 3 experienced movers to complete the job by 4:45pm. The elevator would not be available after 4:45pm as per the condo management rules. Bedwell and the movers were well aware of this timeline before they agreed to do the job. They assured us they could complete the job in good time. The driver Mark called his office to report that they were down 1 person and required another person immediately. This was 2:00pm. Bedwell told Mark that they did not have anyone to replace the missing person. My wife and I had to pitch in and help move the items in order to finish in our alloted timelines. The 2 movers agreed and reiterated that they could not have finished the job without our help.
We complained to Bedwell, the manager and the sales rep, and asked for compensation for our efforts. Bedwell assessed our situation and reported that they did not ask us to help and that the job would have been completed with the 2 movers. This would never have happened. We went over our timelines with the elevator by 1/2 hr and the condo management allowed us the extra time because they saw how hard everyone was working to get it completed. Bedwell offered us a $50.00 credit for our disatisfaction. This compensation is an insult and a joke. Bedwell does not care about satisfying there customers and took no responsibility for their actions.
I would not recommend using Bedwell to anyone. If you run in to any problems they will not give you the time of day to resolve the problems fairly. There are other moving companies out there that will treat there customers fairly if they do not meet your satisfaction.
DO NOT USE BEDWELL Moving Systems.

2 of 2 people found this review helpful.
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Linda Ardalan  in Newmarket
Linda Ardalan in Newmarket
1 review Newmarket, ON
10/10

household relocation

We used Bedwell twice so far and we will use them again. Both our movers went very well, everything they promised ie/ wardrobes boxes, mirror cartons, plastic wrapping and padding of all our furniture they delivered, the men were very courteous and knowledgeable and the sales staff's estimate was bang on, the first time they came to our home and gave a written guaranteed quote the second time I didn't feel that was necessary so we just had them estimate over the phone. I have recommended them to one of my friends and 2 of my collegues and they were all very happy as well.
I would highly recommend them to anyone without hesitation!!

0 of 1 people found this review helpful.
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More about Bedwell Van Lines

Moving & Storage Bedwell Van Lines has been a family owned and operated firm established in 1946 and has been operating under the same management and staff since 1974. Our success in providing superior moving services continues to be demonstrated by the repeat business of thousands of satisfied customers. We ...
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