We need to replace our old furnace that is as old as our house. It was still chugging along but during the past three winters that we lived in this house we were praying that it will not stop running every tIme we heard it's roar...
When we learnt that the federal rebate program is extended we know we need to act fast. We researched on the website and read all the reviews that are available to the public and we decided to use Arctic Wolf for two reasons: 1) arctic wolf has a very good review on this board for it's knowledge and quality of work 2) it carries Armstrong, which is one of the most reliable brand you can find.
Robin was very responsive to my query initially. He answered all my questions and came our for a quote in a very short notice. He explained the work needed to install the 95 efficiency furnace and also up to the codes. His quote was very reasonable. We liked his three year labor warranty as well as the snow saving coupon which I highly recommend to those who are still shopping for a contractor at this moment.
The work was carried out one week after we signed the work order. Robin came with a 2 men crew and kept traffic area clean. They delivered what was promised and everything was completed by 6pm. Inspector was called 2 days later and the inspection went very well. Our neighbor is a long time heating/plumbing professional and he has given Robin's work a big thumb up!
So we would highly recommend Arctic Wolf. Robin is a very knowledgable and easy going person to deal with. He really puts his customer's satisfaction as his highest priority!