Deluxe Alarms

I had this service for 5 years. After i sold my house I called Deluxe Alarms to cancel my service the day before my closing. I'll admit it would have been preferable that I'd given them more notice but you know how easy it can be to forget when you're busy packing and running between lawyers and the bank etc. When I called the company I talked to a pleasant lady whom I explained to that I wished to terminate my service. She transferred me to another man whose tone was rude from the get go and only got more hostile when I informed him of thr purpose of my call. He even asked if I had discussed transferring the service to the new buyer (which I could not as we each went through Realtors and had never talked) and whether the new buy would take over. I don't feel that it's my responsibility to sell Deluxe Alarms service to someone else. When I called Rogers to cancel my cable they didn't ask me if I talked to the new buyer. The man went on to ask for my realtors contact so that he could call and ask my realtor the same questions which i found odd but since this was my first house sale I reluctantly acquiesced feeling that this was just a formality before terminating my account. Of course when contacted my realtor told him the same thing at which point the Deluxe Alarms guys asked for the name a day contact of the new buyer. My realtor promptly declined to share this information for privacy reasons. asked for