I've had some bad and inconsistent experiences with movers on craigslist and was extremely happy to have found homestars and Rocky & his team. I booked the move only one day ahead and based on my description Rocky recommended an hourly rate booking. The truck showed up right on time. Rocky and his team were hussling all day and dealt with our superintendent well. The move turned out to be larger than I originally described (ended up trashing more furniture) and Rocky was supportive and helpful in finishing the job, whatever it was. Closet boxes were absolutely amazing touch and made moving clothes no hassle whatsoever. Rocky disassembled some furniture and re-assembled it properly in the new house. Furniture was shrink wrapped and nothing got damaged at all!! Rocky handled everything with care. The whole experience was completely stress free for me (unlike my previous moves) and I felt Rocky was looking out for my interests rather than his own. In the end, I was billed exactly the hourly rate without any surprises and this made the whole experience a great one for me.
- Company Response
Hi Orest, thanks for the kind words, it was a pleasure helping your Mom get into her new place, let us know if you need anything in the future! - Rocky