Randy installed my doors a couple of months back. He had to remove the old door which was old and heavy. He did exactly what he said he would do in ordering the right door, removing the old one and replacing with the new one. Randy also went out of his way to try to fix my old door, even working on Christmas Eve for me. I can't say enough about his work ethic and know-how. I am very happy with the work he did and would highly recommend C&C!