What a great team. This is the second time that I used Convertible Heating for a new furnace and A/C.
Marnie was very personable and friendly when she came to give me my quote. She very patiently listened to my concerns and she answered all my questions in a manner that I could understand. The installers that came, Dave and Greg, were superb. They were very efficient and professional and they cleaned up after themselves. When Dave first came in he mentioned that he installed my old furnace 17 years ago. That’s saying a lot these days. You don’t hear about that kind of loyalty very often these days.
Again thank you Team Convertible. I will definitely pass your name along
- Company Response
Susan - this is so lovely
Thank you for this review- I appreciate it more than you know.
It's extremely satisfying to earn someone's trust - twice in 20 years.
We look after our customers as if they were our own family members -
And the real secret to our success is that we take care of our employees as evident in the fact that David your technician installed your furnace 20 years ago as well as your new one this week and he will be here until he retires just like our all of our dedicated and technicians.
Thank you again Susan -we appreciated you.
Marnie Amodeo GM