A great job done by Convertible Heating & Air. They were pleasant to speak to over the phone, easy to arrange a time to come and replace my old AC unit to then install a new one. It was quick, no mess and easy to communicate. Marnie was a great point of reference, gave all the information directly without any hidden fees or surprises along the way. I'm very happy with the turn around and install, all ready to use within a week since calling them!

Once again Marnie and her crew at Convertible Air have done an amazing job, the two young technicians that came today to put in my tankless water heater, were professional and amazing, cleaned up after themselves ( that is a big pet peeve of mine). Will definitely be using convertible again if need be. Thank you again.

Furnace died late Friday. Technician came on Saturday, which was not a problem, as the house temperature only dropped 2 degrees overnight. He determined that the furnace fan had seized, and he left a pair of fan heaters to keep house warm. Weather was mild, so this was OK for the weekend. Got quote for fan repair on Monday - almost 25% of cost of new furnace. No surprise there. The markup on spare parts for any appliance is always astronomical. Since the furnace was 18 years old, we opted to replace the furnace. Sales rep came Tuesday, furnace replaced on Wednesday morning. House never dropped below 19 degrees, so the delays were not a problem.

We are very satisfied with the services. Right from the sales to installation and cleanup. Chris was our sales guy and he didn't provided any inflated cost; he was reasonable from the very beginning. We saved so much time by avoiding any unnecessary back and forth. Installation team did a great job as well. Very professional, quick and left our house clean.

Highly recommend the crew

After calling a few companies about quoting a tankless system to replace our hot water tank, I was glad to have called Convertible as well. Other companies were pushing rentals and had inflated purchase prices. After speaking with Chris for 5 minutes, I knew he gave the best recommendation for our needs, was very knowledgable about the product, and gave the best price. He did an at home visit to firm up the quote - no surprises, no pressure. Once I confirmed, extremely flexible on the date. Installers came as expected, were friendly, and did a good job. Wouldn't hesitate to recommend Convertible.

Our home was hit hard by Toronto's recent blizzard with power surges knocking out our electrical system, various lights, and frying our furnace. Based on our previous excellent service from Convertible Heating and Air Conditioning, we contacted the company. Sean was not even on call that weekend, but because our furnace is in a crawl space and one of his colleagues has bad knees, he was "next man up." He was confronted with multiple issues over three days and late into the night because of his prior work schedule. First, he discovered that the furnace control board was rendered defective. When he tested its replacement, he found that the thermostat was also not functional. Finally, after replacing our thermostat, he found that the blower motor had burnt out. Having to go out of his way to find a new blower motor, he added it and a power choke to reach ultimate success. Perseverance and determination came through for us thanks to Sean's exceptional patience. He also did not charge for all the hours he put it. On top of that, he still takes his boots off when he's not working on the furnace. My wife and I were thrilled to have our heat back on thanks to his relentless efforts.

Fantastic sales rep and installation team. Very polite and informative. No mess was left behind. Highly recommend Convertible Air for for heating and cooling needs

Furnace stopped working on the coldest day of the year. Have used Convertible before for our AC unit. The furnace was installed the next day. Two employees came and did a very professional job. They were friendly and answered all my questions. They left the place clean. Office staff was nice and respectful.Would recommend them to anyone.

Bought a new furnace and a humidifier. The new furnace and the humidifier was installed the next day in the morning The technician was very friendly and answer all my technical question. I am very satisfied with the work done .I would refer the company to any one.

I recommend this company to all that is looking for a furnace They offer the best price out there