Convertible Heating And Air Conditioning

Heating & Air Conditioning
Mississauga ON L5A 3K6
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Heating & Air Conditioning
Convertible Heating And Air Conditioning
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Reviews for Convertible Heating And Air Conditioning

Average customer rating:
9.7 10 (2354 reviews)

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Randy from Toronto
Randy from Toronto
1 review Toronto, ON
10/10

Furnace and Air conditioning

I was referred to Convertible Heating and Air by my home inspector who's opinion I value and respect. Since then I have changed 2 furnaces and one air conditioner and I am in process of my 4th purchase from Convertible.
Each and every time I called Marnie she has been incredible. She has given me great honest advice telling me what I need or don't need, prompt with her appointments and installation, advised me on best product and value to buy for my money, patient for all my questions or concerns, and always available to answer me.
One time I emailed her after midnight figuring I will get an answer in the morning and sure enough she was by her emails and we started a dialogue that late at night.
Everything from the initial estimates through the paper work, installation and even helping me with the rebate paper work was a pleasure, comfort, and reassurance.
I give Marnie a 10 out 10 and I have and will continue to refer her to others.

Approximate cost of services:
$2,800.00
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Karen from Richmond Hill
Karen from Richmond Hill
4 reviews Richmond Hill, ON
10/10

Water Tank Replacement

We met Sean and he quoted us a tankless unit to replace our 15 year old water heater tank. Sean was great and knowledgeable, and set up an install the following week. Toby and his team, disconnected the old water tank, completed the install, and cleaned up just over 4 hours. There were a couple of issues after the install but Toby came by and fixed the problems. Great service overall. Thanks.

Approximate cost of services:
$2,400.00
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Sheldon from Toronto
Sheldon from Toronto
2 reviews Toronto, ON
1/10

Furnace repair

My furnace wasn't working this morning. I called Convertible to book a service call. I used them before and was satisfied. The receptionist couldn't tell me when a tech would call. I left my number and waited....and waited. Finally I called another company and was helped immediately with a scheduled visit. It's 9hrs later and Convertible still has not returned my call. I understand if they were busy, but they didn't have decency to call me back. They lost my my business for good.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Sheldon, when I read your review come across the email at 9 pm saturday night, I was very upset. What you described in your review was completely out of character for us, as you yourself noted from your last good experience with us. So I called my dispatch centre to see why you had been missed. Anto (the lady you spoke to) said you called in to book a furnace maintenace appoint and she told you Mike our technician would call you directly to book the appointment. We were not aware in any way that you had no heat. Thats why we didnt get to you right away, Mike was servicing homes with no heat and was going to call you the next day to book your cleaning appointment for next week. We did not know you had no heat. I really wish you would have simply called us back. We would have realized the error in the service code and re-disbatched it to another technician immediatley- we had many others that were available that morning. So it wasn't that we were too busy or too rude to call you back, we didnt know you had an emergency nor did we think you were sitting by the phone waiting for our call. People leave their cells so they can be free from their home while waiting to book an appointment. We did not knowingly make you wait all day for us, to not even call or show up. We simply thought you wanted us to call you to book your maintenance appontment. I even asked the office to email me the work order that went to Mikes truck, and it said "MAINTENANCE request - please call customer".

We as a 50 year old family business bust our chops 24 hours a day to keep our customers looked after, but simple errors can happen. Perhaps you didnt make it clear, or perhaps she misheard you, either way a quick phone call to our office would have solved your problem immediately Sheldon, it surely would have eaten up less of your valuable time than it did going to homestars first. That courtesy you mentioned certainly goes both ways sir, if it were me waiting for a service at my home, I would have called in again before going to social media....which can unfairly hurt good people with good intentions. I wish you had called us, we simply thought you needed to book a maintenance appointment. Our sincere apologies, it was an honest miscommunication between you and our dispatcher. Marnie Amodeo, General Manager

Lauren  from Burlington
Lauren from Burlington
1 review Burlington, ON
10/10

Hot water on demand, furnace, and A/c replacements

Marnie came to quote me on the job for my new furnace and A/c, and I was extrememly impressed by her knowledge and willingness to explain to me what she was doing. Ironically, two days later our traditional hot water tank broke down, so I called her again... and she amazingly got someone out the very next day to install a brand new on demand system. Dieter did the install job of that, as well as the furnace and a/c a few weeks later, and he did a great job. he was very patient with me as we tried to work out the best ways to vent the new systems in a house that just wasn't built with that type of venting in mind. I'd recommend this team in a heartbeat... especially considering they were also the lowest of the three quotes I got for the work!

Approximate cost of services:
$10,000.00
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Company Response

Hi Lauren, thank you for this review of us, we are so happy you are pleased with everything. You had such a tough venting job that I was really proud of Dieter to find a way to do it get it done for both the furnace and the tankless water heater that you really wanted! Enjoy the energy savings and comfort of your new system - and enjoy the rebates! ... Thank you again for your business Lauren.
Marnie Amodeo, Family and Staff at Convertible Heating

KFred
KFred
3 reviews Toronto, ON
10/10

New Boiler

Recently had a new Navien combi unit installed to replace my existing boiler and water heater. I am very happy with the product and service from Marnie. The installation by Tom, who is friendly and knowledgeable was exceptional.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Sir, your review of us is very much appreciated. I thank you for your kind words I am truly happy you are loving your combi boiler and new found space from ditching that old boiler and big water heater. Enjoy it in good health. You had such a tough job in terms of venting it out the front as our only option, that when Tom came for the follow up visit and confirmed it could happen, I was very pleased for you; the alternative type of system wouldn't have been as good for your gas bills and would have forced you to keep the old water heater. Thanks again sir, we appreciate you.
Marnie Amodeo, Family and Staff at Convertible

Roy Sagun from Markham
Roy Sagun from Markham
1 review Markham, ON
10/10

Furnace replacement

My sales consultant Sean is very professional and trustworthy. He is very detailed in all aspect of his products. As for installation, Diefer is very punctual, works very clean, and always smiling. Thanks guys.

Approximate cost of services:
$3,100.00
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Brent R from Toronto
Brent R from Toronto
2 reviews Etobicoke, ON
9/10

Hot Water Tank Installation

We had our hot water tank die on Thanksgiving weekend and Convertible had a very helpful technician (Mike) come in the same day to help us manage the issue. While it took nine days to get a new tank due to it being on back order, which meant no hot water or heat for that time, when the tank was ready for installation, the installer (Dieter) was on time and knew what he was doing. He installed it (as well as additional valves and the building code-mandated new exhaust venting) quickly and professionally and even helped clean up afterwards. We'd recommend this company to anyone in a similar situation.

Approximate cost of services:
$3,600.00
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Nadine Smallhorn from Brampton
Nadine Smallhorn from Brampton
1 review Brampton, ON
8/10

new furnace

We replaced our old furnace since it couldn't last another winter. Price was reasonable to our quotes we got. Service was great, Eric and Kumar did a great job. They knew what they were doing. I would recommend this company to others.

Approximate cost of services:
$2,131.00
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Susan from Toronto
Susan from Toronto
1 review Toronto, ON
10/10

Switch Oil to Gas Furnace

Marnie Amodeo and the company were terrific, very friendly, professional and knowledgeable. Everything involved for removing our oil tank and furnace and switching to Gas was explained extremely well. The team arrived on time to remove the oil tank and furnace and then Adam and Andrew arrived to install the Gas Furnace. Having a very old North Toronto home the foundation walls are very thick. Huge amount of work and strong muscles required! Everything was done extremely well. They cleaned up and made sure that we understood the new furnace controls before leaving. They were terrific and we highly recommend using Convertible Heating and Air Conditioning.

Approximate cost of services:
$9,000.00
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Toronto Reno
Toronto Reno
2 reviews Toronto, ON
10/10

Oil to Gas Furnace Conversion

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a very old oil furnace that was expensive to run and prone to breakdowns. This could not continue so this past summer I started looking around for a new unit.

Originally I called a large company that advertises on TV but was not impressed with what they had to say. Then I called Convertible.

Marnie came to the house and immediately impressed me with her knowledge and expertise. She was easy to talk to and addressed all my questions. She even arranged to book the Gas line installation which the other company had expected me to do.

Even her prices were better.

The Installation itself was a big job but her installers, Kumar and Eric, were excellent. They were fast, clean, and polite.

I want to thank everyone at Convertible Heating and Air Conditioning for doing an excellent job of installing a new gas furnace & air conditioner in my home.

In the future I plan to change my electric hot water heater to gas and also install a gas fireplace. When that time comes I will be calling Marnie and Convertible again.

If you need heating or a/c work done on your home, I recommend calling Convertible. I am sure you will be just as pleased as I was

Regards

D

Approximate cost of services:
$7,100.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Convertible Heating And Air Conditioning

We are a 50 year old family business established in 1967 that specializes in the installation and service of Gas Furnaces, Central Air Conditioning, Gas Boilers, Hydronic Furnaces, Tankless Hot Water, Hot Water Tanks, Humidifiers, Air Cleaners and Custom Ductwork.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace Air Conditioner A/C Ductless Split Heat Pump Boilers Tankless Hot Water Tanks Radiators Chimney Liners Duct Work Condensate Pumps Humidifiers Air Cleaners Ventilation HRV
SERVICES
HVAC installations HVAC servicing HVAC maintenance Duct Cleaning Duct installations Venting Air quality improvements Inspections Refrigerant restoration
BRANDS
American Standard (also goes by Trane) Rheem/Rudd Amana/Goodman Carrier/Bryant Mitsubishi Bradford White GSW Rheem Rinnai Noritz Navien Weil McLain Slant Fin Viesman GeneralAire AprilAire DirectAir Takagi
STYLES
Family Owned and Operated Only Full Time Installers
SPECIALITIES
Conversion from oil to gas Retrofit market New air conditioner installations
WEBSITE
https://www.convertibleair.com/
YEAR ESTABLISHED
1967
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Personal Cheque, Cash, Credit Card, FInancing options available (On Approved Credit)
LICENSES
G1, G2 (Gas licenses) ODP Refrigerant, 313d, Noritz, Rinnai Goodman, American Standard Certificate
MEMBERSHIPS
TSSA, HRAI, WSIB, ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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