Convertible Heating And Air Conditioning

Woke up 8 am and smoke filled the upstairs. Upon further evaluation the furnace's circuit board was fried. Called Chris at Convertible Air based on a reference. Chris was at my house by 11 am. He had a crew at my house by 2 pm. My new furnace was installed by 6pm. Installers walked me through the entire process. Best of all was a very reasonable price compared to other quotes who try and take advantage of your emergency situation. Thanks to the entire team at Convertible Air. I will recommend you to everyone I know!

I was completely HAPPY with the service of Raj. He was friendly, pleasant and knowledgeable. We spoke on the phone and he diagnosed the problem and he even brought the right parts prior to coming for the appointment. I was so happy that he even came the day after the snow storm but he realized that since it was so cold outside he didn't want my family to stay cold another minute. I am EXTREMELY HAPPY and is probably the best service I have ever experienced from anyone. Thanks so much for fixing my furnace problem. I would highly recommend!!

Called Marnie based on a friend's recommendation and she assigned Ken (serviceman) to check things out. Ken showed up when he said he would and provided an honest and thorough assessment of the situation. Turns out we needed a new blower motor for the furnace. Ken did the work and ensured that everything was working perfectly and cleaned up the area he was working in. **Bonus - I asked Ken about the proper settings for our furnace humidifier because it was so dry in our house and he noticed that it wasn't working at all and not only did he take the time to explain the proper settings he fixed it, what a difference that has made! I would not hesitate to recommend Convertible to my family and friends, thank you Marnie and Ken for everything!!!!!

Had new heater within 18 hours installed and have recommended a friend already - his installed same day! Have been very impressed with this company and will continue to recommend

Marnie and her team really rallied and came through for us on one of the coldest days this winter when our old furnace conked out! We'd had her come by for a consult previously and when we were in trouble she pulled through and we had a new furnace installed the next day. She also thoughtfully dropped off space heaters for us to stay warm before and during the install. Toby, our installer, was polite, knowledgeable, professional and made every effort to keep things clean while installing the new furnace and venting and he did a great job! His brother Sam was terrific too. We couldn't be happier with the expedited service/Install we received! Our home is once again comfortable and cozy no matter what the temperature outside is. We are so happy we chose Convertible and put our trust and faith in Marnie!!! We highly recommend them as they really do care about their clients! Thanks to Marnie and her whole team!!!

I called the company asking for help regarding my no heat problem. Within an hour he called me back with answers to my questions. He explained available options to me that was easy for me to understand. Sean from sales was professional in our conversation. I had called other companies and found convertible heating & AC to be reasonable in pricing. I was able to have my no heat problem resolved quickly and now there is heat in my house. Thanks!

From Hans who was initially sent out to diagnose our broken(25 year old) furnace to Brandon and Josh who came and did the subsequent installation, everyone was professional, friendly and did fantastic work. Hans spoke matter of factly to us about our options with zero sales pressure. He pointed out the rusted vent that was in starting to need replacement along with the main blower and possibly the circuit board as well. Once we weighed our options and decided to go with a new American Standard, Brandon and Josh were at our doorstep at 8:30 am the next morning.

They were done before 11am, working efficiently and presenting me the options of where to put the direct vent, the condensate line, and not minding answering all my inquisitive questions!

Great company, positive attitude, will use again.

Very professional. Job was completed in one day. Our salesman, Sean, was very helpful in explaining options. Went with American Standard furnace and A/C. Convertible has been around almost 50 years.

We found Chris to be responsive, knowledgeable and able to analyze our needs quickly. He recommended the furnace that represented the best value to us and the price was very reasonable. The installation by Dave and Craig went smoothly and was just as promised. We would definitely recommend Convertible Heating and Air Conditioning to others.

My furnace died and need to be replaced, as replacement parts & labour was going to be expensive, so I decided to replace as opposed to repair. Called Convertible Air, who I bought my initial furnace from in 1998 and spoke with Marnie, who also sold me my initial furnace. Marnie provided me with great selection, sound advise and a great price, a pleasure to deal with. Installer Dieter was awesome. He showed about a hour earlier than expected, which great as I was without heat and explained all that was going to be done. He did exactly as he stated, no surprises, did a meticulous job and left my place very clean. A very enjoyable experience under a stressful time with no heat and Convertible Air came thru with flying colours. I would recommend anyone to use Convertible Air for their Heating and AC needs, you will not be disappointed.