Our house is 20 years old and the original air conditioner needed replacement.
We decided to go with Convertible because of the good reviews on Homestars. Their price was reasonable, the salesman was knowledgable and their technicians very professional. We chose a Carrier A/C unit.
Unfortunately, it's been making noise. Convertible came out once, but the issue still persists. The unit is less than 2 months old.
- Approximate cost of services:
- $3,400.00
- Company Response
Hi Lucy, thank you very much for your feedback. The installation was done very well as inspected by my senior technician. Unfortunately sometimes even the best machines can be a little noisier than expected, we have done everything we can to quiet it down for you.
We have also placed a work order with the manufacturer for them to follow up.
Please let us know how it performs next year and we will see what we can do for you.
Thank you
Marnie Amodeo