I went from calling convertible air to complete install in less than 2 days. Spoke to Marnie on the phone who gave me some great info on the Amana unit I wanted as I had read some good reviews beforehand. We set a date for install and Dieter came on time and had it installed and working in no time. No mess, fast and efficient from sales to install. Can’t ask for more than that. Thank you Convertible.