I came home from work and noticed the house was a little cool. I soon realized that the furnace had stopped working. We'd only moved into the house about three months ago, and I wasn't sure who to call. Once again, thank goodness for Homestars. I searched under furnace repair and came up with Convertible Heating and Air Conditioning. It was after 5:00 pm when I phoned their 24-hour line. You have to leave a message. I'm sure that's how most repair places work after regular hours, but when you leave a message you don't know when someone will return your call. The house is getting colder and colder as you wait for someone phone you back. I thought I would give them an hour, and fortunately Convertible phoned back in about 30 minutes. They said a service tech would be over in about two hours. The tech phoned at about 90 minutes and said he was just on another call, but that he would be over as soon as he was finished. Raj the technician came just after 9:00 pm which I thought was pretty quick. He diagnosed the problem in about one minute. He said he would have to obtain a new electric motor the next day, but he did some fiddling and managed to get the furnace running again. It ran for another hour, and managed to warm up the house enough for us to spend the night. Raj had the part the following morning, and we arranged that he show up after I finished work to do the installation. He came over right at the appointed time and had it installed in half an hour. The service charge was very reasonable, and all the work was done as fast as possible. I highly recommend Convertible, and Raj in particular.