I have nothing but great things to say about Herb, Mark and the rest of the team. They showed up on the date promised and on time each and every day, were as quiet as they could be considering the work being done, were as clean as they could be and cleaned up after themselves every day. Their work ethic is phenomenal. The two dogs and the cat appreciated their attention as well :-).
With an older house (1947), there are always a few surprises along the way, as well as a few midstream changes from me as I saw things coming together and they handled everything with true professionalism.
We had purchased the house about 6 months prior and it had an 80s hideous bathroom that had to be completely gutted and redone to be functional (see "before" photos with the heart-shaped tub and dark brown tile halfway up the walls and the "after" photos with a beautiful new shower stall where the tub had been; we also moved the vanity to a new location). Herb quoted the labor and the Wedi shower material, then gave us a list of his suppliers and allowed us to use his discount so we could shop for all the other items required (tile, taps & faucets, shower glass, etc). Yes, we had to wait a few months to get slotted in because they are so very busy (to me, a sign of a great company especially in the current economy), but that gave us lots of time to choose color schemes and get all the materials ordered and back home so that everything was ready to go on Demo day.
While the main reno was going on, we also asked Herb to replace a toilet in another bathroom, install a new water heater and lift the hood fan in the kitchen that had been installed far too low and that I kept bashing my head on. Each and every item was completed perfectly and if Herb wasn't happy (he is very picky about quality), the work was redone.
In the end, the job took a little longer than expected and Herb and the crew worked throughout the weekend to get our work finished off so that we could carry on and so he wouldn't be late for his next job, which I'm sure the next client appreciated.
Will definitely be using Herb and the team in the future...next stop, the kitchen!