Ottawa General Contractors

Basement Renovation
1886 Merivale Road, suite 200. Ottawa ON K2G
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Basement Renovation
Ottawa General Contractors
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Reviews for Ottawa General Contractors

Average customer rating:
9 10 (123 reviews)

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Angela from Ottawa
Angela from Ottawa
7 reviews Ottawa, ON
10/10

2nd floor addition and renovation

Our history with OGC started over 10 years ago and this was our third project with them. After cooling down for two months, we still couldn’t believe that OGC managed to close our project in five months. The project scope included 2nd floor addition and existing rooms redone, exterior house renovation (change siding to stone and stucco), first floor office and laundry room update, front entrance, garage, and stairs/railing refinish, and partial foundation work. This is a great achievement given the supply chain challenges and Covid situations.

We signed the contract in Nov. 2020 after many rounds of revisions. Nick was very patient with us and addressed many of the questions we had. Meeting with him on ZOOM saved us lots of time from traffic. Designer Alain was superb, whenever we had any questions, we could hear from him within 24 hours.

The official construction started in April 2021 as planned without delay and we asked for Andrew to be our project manager due to our positive experiences with him on our previous project.

Within a month, Andrew got promoted and he handed over our project to Abdull. At that time, we were not sure if our project would receive the same level of attention and care. After several weeks, we realized that our project was in good hands with Abdull.

Throughout the project, Abdull had been on top of things all the time. He maintained daily communication with us and provided weekly project schedule updates for the upcoming weeks. He was very organized and detail-oriented and almost every day we had some contractors working on the site without much down times. He also made efforts to coordinate with some of the special trades that we signed on our own.

In addition, Abdull was very hands on himself and not afraid to roll-up the sleeves to fix things or get things done. We really appreciated his efforts and the entire OGC team.

OGC also honoured the contract terms and absorbed the significant lumber price increases in the first half of 2021 for framing related work.

There were a couple of areas we feel there is room for improvement:
1. Scope of Work could be written in simple language for clients to comprehend, and some details in the drawing could be updated to match the SoW or vice versa;
2. We had seen some staff turnovers during our projects which slowed down some works. Given the hot renovation/construction markets right now, it was inevitable and OGC is not alone in this respect.

Overall, we were very pleased with OGC and the project team Abdull/John and others (e.g. Mahr) to get our project done. We have received many positive comments from our neighbours and passerbys for the quick speed and final look of our renovated house.

Andrew/Abdull,
We will enjoy our newly renovated house for a while before thinking of other things for you to fix. Stay tuned....

Merry Christmas and Happy Holidays!
David & Angela

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Suite in Nepean
Suite in Nepean
0 reviews Ottawa, ON
10/10

Finished Basement

We recently had approximately 1000 sq. ft. of our basement finished by OGC. This consisted of a living room, dry kitchen with cabinetry, bedroom, vanity, walk in closet, and bathroom c/w shower. When the plans came to life, we were very pleased with the results. The completed rooms are very attractive and exactly what we wanted. The company provided excellent materials and workmanship. The project was completed quickly, efficiently, and quite in line with the original schedule. All of the office and operations staff at OGC have been professional and extremely pleasant. As well, the contractors and sub-contractors managed by OGC were all friendly and accommodating while in our home. As with any such project, there were a few minor warranty repairs and adjustments required, which were all completed rapidly and to our satisfaction. Even now, a few years after completion, Murad and OGC management promptly responded to a few minor issues reported. We would not hesitate to recommend OGC to anyone requiring minor or major construction services to their home. They certainly are construction specialists. Our experience has been very positive, and we are extremely satisfied with our new finished space.

Rick and Judy Makinen

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Allyssa in Windsor
Allyssa in Windsor
0 reviews Windsor, ON
7/10

Basement renovations (including bathroom)

We hired OGC to add a office and bathroom to our basement. We are overall happy with the quality of work completed. However, there were several delays and concerns regarding communication within the OGC team. Some delays were unavoidable delays due to COVID. Some delays were due to miscommunication among the OGC team due to high staff turnover throughout our project (different project managers, switch in the designer, new staff enlisted to provide initial project quotes and details).
We ended up with a very professional project manager (Adam) who ensured our project was completed effectively and with high quality work.

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Mehmet in Toronto
Mehmet in Toronto
0 reviews Ottawa, ON
8/10

Exterior repairs and siding installation

Exterior repairs and siding installation 8/10

Our project involved removing the stucco (EIFS) exterior, repairing damage, and installing steel siding. There were some additional elements such as rebuilding/reinstalling stairs and deck. The project had several challenges including matters beyond OGC's control like COVID based delays and issues, but others like delays in material deliveries and coordination that were disappointing. We did enjoy excellent professional service from multiple OGC employees, including Steve (and team) on structural issues, Luc (and team) on siding and trim installation including in difficult winter conditions, and Rob (and team) on deck/stairs that have led to multiple passers by stopping to take photos of our design. We were impressed with the quality of the work and the approach to do it well for long term protection instead of the quickest or easiest way. At the end we also had a useful post project review with Alynn to discuss what had gone well and what could have been better and she demonstrated a strong commitment to improving certain aspects and dealing with some of the issues and delays we experienced.

The most positive experience was with our project manager, Ramy who coordinated all the moving parts. He was very responsive, quick to resolve issues and really demonstrated he cared about the success of our project with his support throughout. His background as a structural engineer was also very helpful in explaining the how and why of various design choices and this also helped efficiently implement official recommendations from professional engineers into instructions for subcontractors on the site as well as working with the City on inspections/permits. We're pleased with the final result and would consider working with OGC again in the future.

Warranty 8/10

There was one reasonably significant item to fix under warranty, and a few smaller issues and it did require coordination with our attached neighbours. Unfortunately it did take more than one try to get it done but throughout Leighton was good at communicating with us and clearly committed to getting it done right and to our satisfaction, including doing some of the last steps himself. OGC's warranty service demonstrated they stand behind their work.

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patrick
patrick
0 reviews Ottawa, ON
9/10

15 swans way

the quality of products and the workmanship is excellent
finished product is beautiful
attention to details is great
there were however delays and the project took more time to complete than presented in the schedule.

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Mike and Jen
Mike and Jen
0 reviews Ottawa, ON
10/10

Kitchen Reno

Ottawa General Contractors was great from the very beginning. They were the only company we met with who were willing to salvage some existing cabinets and countertops to keep us within budget.
Matt, our project manager has been extremely responsive, and worked tirelessly to get us everything we wanted whle staying on budget.
Special shout-out to Trevor, one of the OGC workers, who has almost become part of the family in the past few weeks. He was so professional, helpful and respectful.
Another few weeks to go, but the project is looking great!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Ottawa, ON
10/10

House Addition

After the completion of a new addition, which included a bathroom, the water pipes to this bathroom were freezing on cold winter nights. The company has been working with us trying to solve this issue.

1 of 1 people found this review helpful.
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Jackie
Jackie
0 reviews , ON
10/10

Kitchen

We had our kitchen and flooring replaced. The tradesmen did an excellent job. Very friendly and precise. Left my home clean after daily work. I would definitely recommend OGC as a company.

1 of 1 people found this review helpful.
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Angela
Angela
1 review Ottawa, ON
10/10

Basement, Mudroom and Kitchen

We first met Nick from OCG in June 2020 to discuss our renovation ideas. We converted our mudroom into a laundry room with dog spa, replaced our existing kitchen counter tops with quartz and installed a new backsplash. We also finished the basement creating an office, 3 piece bath, games room, bar and family room. Nick and his team did a great job putting our ideas into accurate 3D designs. Our project began in October 2020 and was completed mid-January 2021. During that time our Contractor Ramy and Designer Sharri were indispensable.
Sharri's concepts and design ideas were fantastic and Ramy ensured our schedule ran smoothly with no major issues or delays. A special shout out to Oliver, OCG jack of all trades who did exceptional work. From beginning to end OCG personnel were professional, accommodating and engaged. They were quick to respond to calls and emails as well as any issues that came up. Overall we had a very positive experience and absolutely love our renovation. We would highly recommend this company to our family and friends.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Ottawa, ON
8/10

kitchen renovations

Renewal of kitchen and parts of the first floor. Most teams were very professional and effective. Communications with the staff of OGC was outstanding. All issues were discussed and followed through in the best possible time.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ottawa General Contractors

OGC - Ottawa General Contractors are leaders as Ottawa's design and build renovation experts. Specializing in home renovations, new and custom home construction as well as home design. With our project management and coordination, we're able to efficiently juggle more jobs, large and small, without dropping the ball.

Ottawa General Contractors are an accredited business with the Ottawa BBB and our CEO, Moe Abbas is a former member of the board of directors for the Better Business Bureau (BBB).. Our skills and expert service has allowed us to expand to other cities in Canada including Vancouver and Calgary in less than 8 years making us one of the fastest growing construction companies.

We offer warranty following the Tarion warranty guidelines for all our renovations and construction projects. We also have a design center and in house designers available to help you design and build your home. With over 50 years of experience, our team has the knowledge, the tools, the skill-set and the resources to give you the best value for your dollar at unbeatable service.

We at Ottawa General Contractors understand that you are looking for value with your renovation services. Trust our team to do it right the first time! Call us directly at (613) 225-9991!

Visit our website for all our credentials and more information.

Ottawa Construction & Ottawa renovation expert services:

Basement Renovations
Additions & Sun Rooms
Home Construction
Ottawa Home Renovations
Home Renovations in Ottawa
Kitchen Renovations
Bathroom Renovations
General Home Renovations
Home Architects
Home Builders
Custom Home Builders
Custom House Builders

Ottawa General Contractors - leaders in home renovations. Have you worked with us? Leave a review!

CATEGORIES
Basement Renovation, Design/Project Management, Sunrooms, Solariums & Greenhouses, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Interior Design, Home Additions, General Contractors, Countertops, Bathroom Renovation, Design/Build, Interior Decorators, Organizing Products & Services, and Bathroom & Kitchen - Fixtures & Accessories
SERVICES
We are Your Renovation Specialists! Our Services Include: Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
BRANDS
We carry many exclusive brands.
STYLES
We have in house designers that work with you and your ideas. This is a free service for all our renovations.
SPECIALITIES
Design/Build. We are specialists in bringing great ideas and working hand in hand with you. Our Most Popular Renovations are Custom Home Construction Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
WEBSITE
http://www.ottawageneralcontractors.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
30
RETURN POLICY
5 YEAR WARRANTY
PAYMENT METHOD
WE OFFER FINANCING - All forms of payment including visa, cheque and cash.
LICENSES
BCIN
MEMBERSHIPS
BBB, GOHBA(Greater Ottawa Home Builders Association), Renomark, Ottawa Renovators Council, Ottawa Ch
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$15,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Every renovation comes with a worry-free, comprehensive 5-year warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.