The Home Professionals - No Longer in Business

Roofing
124-719 Bloor Street West Toronto ON M6G1L5
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HomeStars  >  Roofing in North York  >  The Home Professionals - No Longer in Business
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46%

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Reviews by rating (past 12 months)

Reviews for The Home Professionals - No Longer in Business

Average customer rating:
7 10 (133 reviews)

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Lauren  from East York
Lauren from East York
2 reviews Toronto, ON
0/10

Roof inspection

DO NOT USE THESE GUYS!!! I bought a voucher for a roof inspection on Living Social. They never showed up, never rescheduled, I tried to call their number which seemed out of service. I am getting a refund from Living Social.

2 of 2 people found this review helpful.
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Mrs. Khalid from Mississauga
Mrs. Khalid from Mississauga
2 reviews Mississauga, ON
0/10

Eavestrough and downspout cleaning

I booked an appointment through Team buy, was given an appointment on 25th August. Someone also called me at 3.15 pm confirmed the appointment and told that he will be there but he never showed up, I called them and call Center people took the info but never got a call back to date. People should be aware how they waste our time, I missed my son's last class as well while waiting for them. 2 times I called them but the same. And now I assume that they blocked my number as when I call them there is a recording saying number is not assigned. I don't know what professionalism they are showing by doing that. Their number is 416 827 0999. If anyone knows anything about them?

2 of 2 people found this review helpful.
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Ali Ashghar from Georgina
Ali Ashghar from Georgina
1 review Keswick, ON
10/10

Roof Repair

I had The home professionals do some repairs on my recently purchased home. They repaired some damaged shingles and extended a downspout. Overall I was very happy with the work and felt the price very reasonable, Would use them again

1 of 1 people found this review helpful.
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Vera Ninos from Hamilton
Vera Ninos from Hamilton
2 reviews Mississauga, ON
0/10

Roof Repair

BEWARE OF THIS COMPANY!

This company came and did both an exterior roof and attic cavity repair on my mother's property.

She is a senior citizen and they charged in excess of $15,000 and they did not provide an itemized bill but said she could receive one from Head Office at a later date.

When I called on her behalf and then started e-mailing Scott E, I was given the run around.

The worst part of this story is that they originally quoted $904 then came back with a "you need more work done" for $4800 then again with "while we're up there, and the roof is open you need" for another $9700.

Just as I read in other reviews here, they up-sell their products, or victimize their consumers where they see the opportunity may exist.

I called a third party company to come and inspect the work done and also to provide me with a fair estimate on the scope of work they saw had been performed.

I was told that the work by them was below industry standard and that they had created both leaking hazards on the roof exterior and ventilation issues in the attic cavity which needed to be addressed.

Additionally, I was told that the scope of work performed, had it been performed to standard, should have cost around $4,000.

We now have to pay almost $2000 to get the work fixed.

Dealing with Scott is a nightmare. He is a professional dodger and is satisfied with victimizing senior citizens to fleece his pockets.

A complaint has been filed with the BBB for this transaction and I am awaiting resolution.

DO NOT CALL THIS COMPANY!

3 of 3 people found this review helpful.
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Anita Jeffery from North York
Anita Jeffery from North York
1 review North York, ON
0/10

chimney clean and roof repair

I bought a voucher for chimney clean and roof inspection. Like everyone else I was duped. Nothing got done. I am so embarassed for being taken that I haven't even told my husband.

3 of 3 people found this review helpful.
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Sandra  in Pickering
Sandra in Pickering
2 reviews Pickering, ON
0/10

Tree trimming and Gutters

I bout this service through buytopia. It states in the voucher that the branches should be able to be cut with a small chainsaw. When the two young men came out they said they can only cut 6 branches for the $200 value, and they don't have a chain saw but snips.

They said they couldn't do my tree and to contact Buytopia for a refund. Buytopia said that Home Pro had to respond to their email. 3 weeks later I'm still waiting. I spent 2 hours going back and forth between them because they won't talk to each other.

HORRIBLE!!!

3 of 3 people found this review helpful.
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SQ from North York
SQ from North York
1 review North York, ON
0/10

Eavestrough overflow

The-homepro.com not only over charged me but also over quoted and exaggerated the scope of the work. I had a simple clog of the down spout and instead was charged $600 for unnecessary work. The original problem took less than 15 minutes to unclog and resolve.

3 of 3 people found this review helpful.
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Dale Adams from Brampton
Dale Adams from Brampton
1 review Brampton, ON
2/10

Eavestrough cleaning

Don't fall for the quick talking sales man that is going to try sell you over priced services that you may not need. Check to ensure the job was done properly even if that mean you get up on a ladder and check for your self. This morning my husband found only one of the eaves was done. The technician that came today had to clean up the mess. Sloppy service!!!

2 of 2 people found this review helpful.
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Ella from Richmond Hill
Ella from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Leaking balcony

I had water leaking from my balcony into my house.
Home Pro technician came in, the first of many people that assessed the source of the leak properly. It turns out it was not something this company can repair and they didn’t even charge me for the visit!
Very honest and helpful.
Another company tried to sell me $3K in attic repairs, claiming the water was coming from the top. It doesn’t, Joel from Home Pro was able to even demonstrate where the water comes from. It was later confirmed by the window/door company that needs to do the repair.
I will call Home Pro soon again for some work in the attic.

0 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Professionals - No Longer in Business

The Home Professionals brings 30 years of combined experience to help homeowners in Toronto, Vancouver and Calgary make their homes safe and comfortable! Our trained service technicians meet the highest standards of expertise and professionalism. We specialize in preventative maintenance to eavestroughs, as an investment in your home. Proper eavestrough ...
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