I work for a property management company and look after a high end house where Paramount Automation had done a full install. First of all the install was great, the positioning of the speakers and TV's were perfect. I had to install an extra cable box (on the owners request) and called Drew from Paramount for some advise. He talked me through it over FaceTime and set it all up his end. This was all done in a matter of minutes. The program they use SAVANT it excellent, very user friendly. I have used other systems and SAVANT is by far the best. All in all Paramount Automation is a fantastic company and a pleasure to deal with.