I have never been more disappointed in something than contracting this company to replace our old fence with a new wood fence built on site. I was under the impression that the job would take no more than 3 days but the fact was it took 9 days from start to finish. Granted actual work days were only 5 days but that is still way longer than what we were told at the consultation. I had asked about whether the weather would affect the job of building a fence and we were given the impression that they would work despite rain/snow but in actuality, they did not work at all on any rainy days.
Of those 9 days, our property was fully exposed without a fence for 4 days and 33% exposed for 3 days. If that doesn't affect the security of an average homeowner, I am not sure what does.
Upon completion of the fence on day 9, we are left with mud stains all over our back patio wood deck, the entire exterior wood stairs that go down to the basement of our home (there was no work done on these stairs and the mud stains left by their footprints were absolutely unnecessary) as well as extremely dirty concrete over all the walkways leading to the backyard and surrounding the backyard. Our water hose also appears as if it has been drenched in mud.
Moreover, there are at least 2 holes (1 along the horizontal edge of a kickboard and 1 surrounding a fence post) that were not filled back in. The crushed stones we had at the bottom of each fence panel spanning across two sides of our property not spread evenly back into place but rather, there are numerous areas where there is just soil shoved into its place.
Our backyard is definitely not back in its original state but rather we are left with a huge cleanup job to do after this. Aside from the huge cleanup job we are left with, we are also left to fill up holes that they have left us with and to place crushed stones back to the side of each fence panel where there were crushed stones to begin with. The work involved for us is beyond justifiable given that we have full-time commitments for each and every weekday.
My greatest concern now is that the new fence would not withstand the winter months until we are able to stain it in the spring. Of course we were told that it would be okay but whether that is in fact the reality is yet to be known.