I cannot begin to explain how impressed I am with the company and how satisfied my family and I are with the process from beginning to end and the final result. Upon making contact through their website, our estimator Andrew was in contact with me within a couple hours. Through our first meeting and listening going over their process and pricing structure (not to mention the positive and upbeat personality that he brought) we were confident in their abilities and that they would be the right choice for our renovation. We continued to get estimates from others and we kept coming back to Finished Basements being the right choice for us.
Once we got our date booked we made a trip out to their amazing showroom and were so impressed with the "one stop shopping experience" that we embarked upon. The fact that we could select everything there and not have to run around to home improvement or specialty stores figuring out what we wanted made the experience that much more enjoyable. Their selection of products are very high quality with lots of finishing options which could be a bit overwhelming (in a good way). Natalie (Design Consultant) was a huge help in giving us direction in colours, finishes and design suggestions that really helped us to solidify our decisions and know that we were in good hands.
Just prior the build, the owner Igor came to our house help with layout suggestions and in helped us to make some changes to what we thought we wanted for layout. His experience and expertise was truly evident and we are so happy with the result of changes that he suggested. On day one of the build, the crew arrived on time and with all of the building material in tow. They started right away after a brief conversation and amazingly were completed the framing process before the end of day one. Day 2 the electricians were on site and completed all of the rough in. Day 3 the plumbers were on site to complete all of the plumbing rough in. By the end of the first week of work, our basement was fully drywalled, mudded, taped, primed and painted. In week 2, the subfloor, flooring, trim, doors, finished electrical and finished plumbing we are completed to bring our project to a close in 2 weeks to the day.
As someone who works in the construction industry, I had some doubts with regards to quality and processes when we were told the project could be completed in 2 weeks. I was certainly proven wrong and they more than proved their abilities. When the crew every single day consisted of a minimum of 5 guys to a max of 7 guys (all of which worked extremely hard for sometimes 12 hour days) I figured out quickly how they could perform in such a short period of time with such attention to detail and quality finished product.
I can not recommend this company enough and I have already made many recommendations to my friends and family. We are very happy with the end result and look forward to many years of enjoying this new space as a family.
***Don't mind some of the tools and garbage bags in some of the pictures. Those of from us adding our touches to the space. The crew was extremely clean and always left the space tidy and swept the floors at the end of each day***
- Company Response
WOW WOW WOW Thank you so much for taking the time to write such a detailed review of your basement renovation experience! We are so happy to hear that we were able to turn your doubts around! Basement Renovations are what we do - and we do it well! We truly hope you and your family create some great memories in your new living space!! AND if you ever move... you know who to call!! - Natalie