Jay Carter Roofing & Sheet Metal

Roofing
23405 Lakeridge Road Georgina L0E 1E0
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Roofing
Jay Carter Roofing & Sheet Metal
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89%

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Reviews for Jay Carter Roofing & Sheet Metal

Average customer rating:
9 10 (26 reviews)

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Don in Newmarket
Don in Newmarket
1 review Newmarket, ON
10/10

Total Roof Install

Awesome Work, completely redid our roof after the major wind storm in May, 2018. The crew was awesome, worked through the hottest conditions of the summer and done a perfect job.
The crew was hard working and made sure everything was done professionally. Thanks Jay Carter Roofing.

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Jeff in Newmarket
Jeff in Newmarket
1 review Newmarket, ON
2/10

Customer Service is non existent

We contacted Jay Carter Roofing 3 times and spoke to their message service - all good on that front. We received 3 confirmation emails that they had received the request and would call back. The problem is we never actually received any followup. What a waste of time. Not impressed!

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Company Response

Hello Jeff, we sincerely apologize for not getting back to you! Do you mind providing me with some more information so that I can track down your requests and see why this happened? Maybe your last name or an address?

Harvey in Richmond Hill
Harvey in Richmond Hill
1 review Richmond Hill, ON
10/10

Roofing

When we lost many of our shingles in a wind storm, Jay Carter Roofing was able to quickly do a temporary repair, provide a professional report on the damage, and provide a quote to get the final repairs done. The workmanship on the new roof was well done, and exceeded required standards with minimal disruption to us while the work was completed. I would definitely recommend Jay Carter Roofing.

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fintansclarke in Vaughan, Ontario
fintansclarke in Vaughan, Ontario
1 review Vaughan, ON
10/10

Your house will get MORE VALUE than you pay for

EXCELLENT SERVICE.
The workers were efficient, on-time, safe and did good quality disposal and work.
I received a reasonable and understandable quote. Not the highest price and not the lowest price.
The work site was cleaned up very well.
I liked their work so much I called them back for service work. They are very attentive to repeat customers. Once you work with them they will continue to earn your respect.

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Company Response

Thank you for your kind words about our company! We go strive to this kind of service with each and every customer of ours. One of the biggest compliments we can receive is when we have customers return to us for other projects! We are thrilled that we met your expectations.

Private User
Private User
Private User reviews Brechin, ON
10/10

Storm Damage repair

After the most recent wind storm where I lost part of my roof shingles, it was very comforting to call them and to hear the words "we will look after you". Very professional and completed all work as promised.
I will hire them to replace my shingled roof with a metal roof.

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Company Response

We are very glad that you had a pleasant experience with us. We take it as a great compliment when we have return customers and referrals. We look forward to providing you with a long lasting, quality metal roof!

Adam in Thornhill
Adam in Thornhill
1 review Markham, ON
10/10

Roof Repair and replacement

Carter roofing were great to deal with...a far better experience than I've had in dealing with other roofing companies in the past. I will definitely recommend Jay Carter Roofing to any of my friends and family.

Marc Herman...Thornhill Ont.

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Company Response

Marc, we are very glad that you enjoyed your experience with our company! Amidst the craziness of the aftermath of May's windstorm, we did our best to satisfy as many customers as we could with tight time restraints! We thank you very much for your referrals; it is the best compliment a company can receive.

Brad in Bradford West Gwillimbury
Brad in Bradford West Gwillimbury
1 review Bradford West Gwillimbury, ON
10/10

Roof Repair and Shingle

We found JCR through the CertainTeed website as a preferred/recommended contractor. We were sure of the kind of product that we wanted for our new roof and we were comparing comparable products from Owens Corning versus CertainTeed. After consulting with a few other contractors JCR proved themselves to be the most cost competitive, even more so than other recommended contractors from the CertainTeed site. JCR not only were able to provide quality installation, but even moved the installation work forward an entire week to work around another contractor that was working on the house. The shingle work was performed in one day, all work was executed professionally, accurately and neatly. Jay returned a few days later to perform the final inspection and address an outstanding roof vent himself. Jay even worked with us for alternate payment options that made our decision all the easier to make. Would definitely recommend JCR to anyone needing roof repairs, by a quality team with a quality product.

1 of 1 people found this review helpful.
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Company Response

Brad, we are glad that you enjoyed your experience with our company. We do our best to overcome any obstacles, such as, other trades working at the same time. We try to make the installation go as smoothly as possible! If anything was missed during the installation, we will always be able to make sure to rectify the issue during the roof inspection/quality check.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jay Carter Roofing & Sheet Metal

Jay Carter Roofing is a family-owned, full-service, roofing and contracting company that has been serving the GTA for more than 10 years.

We operate with a staff of 35 professionals and we're still growing. We hold regular educational seminars for our installers so their skills and knowledge will always be leading edge. And we stay abreast of the latest in roofing technology so that we can offer you the best products on the market.

We deal face to face with our customers because we still believe in the value of personal service. But the world is moving quickly, with computers and the Internet changing the way we transfer information. You can always reach us by phone. But if you're in a hurry, our interactive web site will always have the latest information on your project available at your fingertips.

Honesty, Integrity and Quality are our watchwords. If you're looking for a company that will go the extra mile to get your business, we think your search is over!

CATEGORIES
Roofing
WEBSITE
http://www.jaycarterroofing.com
PAYMENT METHOD
E-Transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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