I met with a number of roofing contractors and found Jay to be the most professional and honest. We proceeded with a shingle and flat roof replacement and new eavestroughs. It was impressive that is was all done in one day (except for a small section of the flat roof) with a large team. The price was very competitive and I would not hesitate to use Jay and his team again.
When I choose vendors to complete work for me, I try to choose those with a solid performance record, that is validated by 3rd party reviews. I try to complete my due diligence, asking a lot of questions, comparing what is and is not included between various vendor quotes and ensuring that I am making an informed decision, especially in this case, on something so important, as the replacement of my roof. Service and Warranty is far more important to me than price, although price, of course, is up there as well. I was very impressed with the high marks attained by Jay Carter Roofing, their attention to detail & follow up, as well as their professionalism, courteousness and that they did what they said they would do … which is sometimes rare. Before I decided to award the contract, I wanted to ensure that Safety and strict compliance with PPE, including harnesses, was adhered to. The Team didn't disappoint. The 4 star warranty is awesome. Jay Carter Roofing get top marks from me. I would, and in fact already have, recommended their service to neighbours who've inquired. It has been a pleasure to work with Jay Carter and his entire Team, both in the office and on Site. Well done!
Quoting and installation was a seamless process. Installers where here on time and worked nonstop to finish the job.
The courtesy of laying down tarps and running a magnet around to pickup lose nails was appreciated.
Thank you for the job well done.
I was impressed by Jay Carter roofing for a number of reasons:
1) Jay took the time to visit my home, answer my questions honestly, show me samples, inspect my attic, etc. He provided a very detailed quote with several options to consider.
2) Given the severity of my leaky roof, he expedited scheduling the work to occur in a matter of 2 days despite the cold and snowy conditions
3) The crew was courteous and respectful while they performed the work
4) The roof was replaced without incident and I feel like I have a quality roof that I can trust for many years.
I wouldn't hesitate to recommend Jay Carter Roofing to anyone!
We gave Jay Carter Roofing a very complicated & unique request. We were attempting to build a "passive-style" house and there were some very specific requests that had to be fulfilled, this included where and where not to drill and secure the roofing. Jay and his crew were able to lay the roof with out much trouble. They did a clean job and we are quite happy with the roof. When we had requests or questions they were dealt with. The window sills and flashing were even more of a challenge due to the thicker than normal walls we built. Jay personally came in to get these done as the original material supplied by the window company was not working with our house. Jay custom built the flashing and sills and despite the headache we gave him he came through. We've been working with Jay for a long time as this project has been much more complicated than we had hoped, with different trades coming in and dealing with city red tape but we are quite happy with the resulting metal work. Thanks Jay
Amazing!!! From the beginning, to the end of our project every aspect of working with Jay Cater Roofing was amazing. Before putting any prices together Jay inspected our roof, inspected our attic, and even reviewed our eavestrough with me. He listened to us and gave us options. Even more amazing is his team of installers. Top quality people who care about everything they do. His team even built a small “hut” over our BBQ to protect it from any falling debris. During our installation there was a huge rainstorm, resulting in a small leak in our home. Jay’s foreman was at our house 25 minutes after I called Jay! The foreman explained the issue and fixed it immediately. I feel Jay Carter Roofing has an amazing product. The difference is his team and the effort they put in to look after the customer and their satisfaction.
One of the top 2 contractors we have had work on our house, and I would have no hesitation to hire them again or recommend them! Thank you Jay and your team!!!
I have used Jay Carter Roofing several times over the past years and have always found Jay and his team professional, reliable with great workmanship. Jay and his team replaced and completed a flat roof just in time for the change of season which was greatly appreciated. jay realized the roof needed immediate attention and was on the job immediately. I have recommended Carter Roofing to many of my neighbours and all have been extremely pleased with the outcome and the fair and honest pricing. Thank you Jay and your team for excellent work and attention to detail.
Decided to go with Jay Carter roofing after receiving multiple quotes. Their price was fair and they offered a great product (after reviewing the different types of shingles that other companies offered). Also liked the fact it was a family owned business that was local and had been around for almost 20 years. After agreeing to the work, the roof was completed within a week! Crew was great and they cleaned up throughly. Overall a great experience. Great job, fair price and all completed in a timely manner. Would highly recommend them.
Jay and his team were great. Jay spent the time with us and answered all of our questions. The job was done in a professional manner, everything was cleaned up well and the final result looks great. We've already recommended Jay to our neighbours and think that anyone who chooses them to replace your roof will be quite happy.
Jay Carter Roofing is a family-owned, full-service, roofing and contracting company that has been serving the GTA for more than 10 years.
We operate with a staff of 35 professionals and we're still growing. We hold regular educational seminars for our installers so their skills and knowledge will always be leading edge. And we stay abreast of the latest in roofing technology so that we can offer you the best products on the market.
We deal face to face with our customers because we still believe in the value of personal service. But the world is moving quickly, with computers and the Internet changing the way we transfer information. You can always reach us by phone. But if you're in a hurry, our interactive web site will always have the latest information on your project available at your fingertips.
Honesty, Integrity and Quality are our watchwords. If you're looking for a company that will go the extra mile to get your business, we think your search is over!