This is just another third class duct cleaning company with all false info on their website. Unlike what the website says. After the first terrible job of cutting a hole in the duct and not closing it in the furnace, I informed the owner and again for second time the same terrible issue.
The technician was using foul language. Did not wear shoe covers
Look at attached picture for what your house will look like after the job (sharp metal pieces on floor, garbage and tape all over)
The equipment mounted on the van was barely starting up properly
- Approximate cost of services:
- $120.00
- Company Response
It is unfortunate that you feel that you have received sub par service. We at StrongHouse do our very best to satisfy all customer concerns and in fact I as the owner have offered to visit the Home to correct and inspect all work performed along with offering a full refund if the service was found to be inadequately completed. Unfortunately this offer was refused. I will take responsibility for any customer service concerns but to accuse that our website is misleading and false is simply unfair. We stand behind our service 100% and would have gladly come to some sort of compromise. We wish your family well and have taken your comments seriously and have taken the appropriate action to assist us and our customers in the future. We hope to have another opportunity to work with you again.