Ye Olde Plumber

Ye Olde Plumbing is an interesting company. They have excellent customer service. The quality of their plumbers varies. The first of their plumbers they sent to me to install some bathroom fixtures was Morris. He completed the work with a fixative I told him not to use because the instructions said it would ruin the finish. He stated he didn't have said fixative and used his regular one. The taps were ruined with uneven discoloration. After I complained to the company they sent out Simon who completed the rest of the installation using the correct fixative and the company did not charge me labour. I have maintained a good relationship with this company because they continue to charge me discounted labour costs for all my plumbing problems--problems not of their own doing, but inherent in this converted building.