Marcello and Adrian were very knowledgeable HVAC advisors. The removal of our old Furnace was done carefully and neatly. The contractors were meticulous about protecting our floors and carpets to the basement, front hall and foyer and basement carpeting from getting dirty by laying carpets everywhere before they started the work. the installation was smooth, neat and professional. Some custom ductwork needed to be manufactured prior to the installation date and everything fit perfectly. The new machine is compact and quiet.