I met Mike in the OWL LED Lights Inc. booth at the CNE the end of August 2015. We discussed a project for my home and after I emailed him the measurements and some photos of my front door he quickly sent back a mock up of the address letters I wanted to install. Looked great, price was good, everything seemed above board and then then he sent me a PayPal invoice. I sent payment for Order EX5002 on September 22, 2015 and have yet to receive my item or a refund. Last time I heard from Mike via email was October 21, 2015. Since then I have been to the OWL LED Lights Inc. booth at Pickering Markets and spoke with another sales person. He said Mike had been off and he did recall seeing my item at the warehouse, he agreed to check on it and let me know. I haven’t heard back from him. I have also sent emails to the firstname.lastname@example.org and email@example.com and have not received a response. I can’t find a phone number listed for them anywhere and am considering taking legal action for to get my money back.