This contractor was brutal! They were restoring our master bathroom which was damaged from a leak. They were very slow to respond and didn't share much information with us. We had three project managers over the course of the project and there was no overlap. Each time they had to 'get up to speed'. In the end the work was satisfactory but it took over five months! When I upgraded our shower enclosure, they didn't pay the sub-contractor who in turn came after me for the money even though I had already paid Yaletown. Run from this company if you come across them!