Hometech Window Corporation

Building Supplies and Hardware
Vaughan ON L4K 5W6
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HomeStars  >  Windows & Doors Installation & Service in Concord  >  Hometech Window Corporation  >  Constant Problems with Hometech Windows
Miroslav
Miroslav
3 reviews Oakville, ON
0/10

Constant Problems with Hometech Windows

This company is poor excuse for business. Stay away from them as far as possible. Even installer which installed their windows for me, gave up and went with another supplier. I had (and he supported that with his experience) constant problems with glass. After few years, supposedly UV resistant glass developed discoloration stripes from exposure to sun light. I had to replace glass first at back of the house (east side) and two years later at the front. This was "covered with warranty" but I have to pay for work, which basically covered full cost, so warranty is a just word on paper for them. Now after second installation one pane of glass is cracked in the corner, it is obvious it is defect in material or improper handling. But this is not covered at all. And, no surprise, their support is rude and condescending, as expected. Conclusion, if you don’t want to throw your money away, avoid this business.

Approximate cost of services:
$8,000.00
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Company Response

Good afternoon Miroslav, I am sorry to see you are upset. I do not know the exact circumstances please feel free to call me, I would love to resolve your problem. This is the first I have heard of this when Homestars emailed me your concerns. When you call in please let me know which dealer you purchased the product from and what promises they made to you that they are not upkeeping. I will do my best to change your opinion.

Sincerely
Ted Gawlik
905-660-2349