Hometech Window Corporation

Building Supplies and Hardware
Vaughan ON L4K 5W6
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HomeStars  >  Building Supplies and Hardware in Concord  >  Hometech Window Corporation
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75%

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Reviews by rating (past 12 months)

Reviews for Hometech Window Corporation

Average customer rating:
8.6 10 (44 reviews)

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Wil Ng in Toronto
Wil Ng in Toronto
3 reviews Toronto, ON
10/10

New Hometech Windows

Our contractor ordered and installed new Hometech windows for our recent renovation. We ordered them with black frames for the outside and white inside. The windows are made with excellent quality. Good thermal retention qualities. Highly recommended!

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Company Response

Thank you very much for your feedback. We thrive on making customers happy and building a good quality window. We are confident you will enjoy your Hometech Windows for years to come.

Oxana in Mississauga
Oxana in Mississauga
1 review Vaughan, ON
10/10

Good customer relations

We installed Hometech wndows in 2 locations over the last 10 years. We were very satisfied with the product. When we needed some service for the windows, Hometech responded immediately and provided us with excellent results.

Review has 1 previous version
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Company Response

Thank you for the recognition.

Albert Tan from Toronto
Albert Tan from Toronto
7 reviews Vaughan, ON
10/10

Best customer service in response to my window (Bought in 2009)

I bought 9 windows from Crown Windows and Doors in 2009 when Ontario government offered rebates on energy efficient program.

Last week, one of the window bracket was loose due to wear and tear. I called Crown Windows and sent photo on the bracket. Immediately, Ms. Rosy from Hometech Windows called me. Rosy said you can come any time to get the part from us.

Yesterday, I went to Hometech Windows at 384 Connie Cres, Unit 1
Concord, Ontario L4K 5W6. It was a great experience in customer service. Rosy showed me the window sample make sure is correct. She arrange technical specialist Errol to show me how to install. I bought the window mechanism as well, just in case need to replace.

Today, I installed the bracket. Simple, just snap-in it's done in 5 minutes. I called Rosy top say I installed the bracket, don't need the mechanism. I wish to return. She said, no problem, just bring back and your money back.

This is the best experience in customer service. From the dealer (Crown Windows and Doors) to manufacturer (Hometech Windows).
The best business in customer service will get repeat business by words of mouth. I am posting in Facebook as well.

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Company Response

Albert, we thank you for your positive feedback. We do strive to satisfy all customers needs. We are glad to hear that Rosy has been able to solve a problem of a Hometech Window customer.
Thank you again

Dave and Margaret Bolton Ont
Dave and Margaret Bolton Ont
1 review Caledon, ON
10/10

replaced glass in windows

I called HOMETECH to let them know that the seals on most windows was going they had a film inside.
Rossie took care and said they would be replaced at a cost.
The large curved window at the front of the house had the pewter in side fall. This would have been a special order but they are replacing it at no charge.
Happy to know glass in windows will be replaced.
Thank you!

Review has 1 previous version
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K Noonan Richmond Hill in
K Noonan Richmond Hill in
1 review Vaughan, ON
10/10

Replacement of Windows

I love my Hometech Windows. The installation was a great success and was installed on time. The windows are very easy to clean from inside. I would definitely recommend Hometech Windows.

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Company Response

We are pleased that you are enjoying your Hometech Windows. Thank you for your support, we work hard to please our customers.

Miroslav
Miroslav
1 review Oakville, ON
0/10

Constant Problems with Hometech Windows

This company is poor excuse for business. Stay away from them as far as possible. Even installer which installed their windows for me, gave up and went with another supplier. I had (and he supported that with his experience) constant problems with glass. After few years, supposedly UV resistant glass developed discoloration stripes from exposure to sun light. I had to replace glass first at back of the house (east side) and two years later at the front. This was "covered with warranty" but I have to pay for work, which basically covered full cost, so warranty is a just word on paper for them. Now after second installation one pane of glass is cracked in the corner, it is obvious it is defect in material or improper handling. But this is not covered at all. And, no surprise, their support is rude and condescending, as expected. Conclusion, if you don’t want to throw your money away, avoid this business.

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Company Response

Good afternoon Miroslav, I am sorry to see you are upset. I do not know the exact circumstances please feel free to call me, I would love to resolve your problem. This is the first I have heard of this when Homestars emailed me your concerns. When you call in please let me know which dealer you purchased the product from and what promises they made to you that they are not upkeeping. I will do my best to change your opinion.

Sincerely
Ted Gawlik
905-660-2349

Monica weis in Toronto
Monica weis in Toronto
1 review Toronto, ON
10/10

New windows

Replaced my old windows befor the winter started and to my surprise my energy costs on my house where lower and the house was warmer love my new windows thanks

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Private User
Private User
1 review Burlington, ON
8/10

Replacement windows

Rosanna of Hometech and Alex of Canadian Choice windows were excellent at coordinating the replacement of some windows which displayed streaking ,reddish coloured, across the panes.

After an initial hiccup, they made sure they were replaced, and was done no charge which shows their commitment to excellent customer after sales service. The installer, Alexei, was thoroughly professional.

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More about Hometech Window Corporation

Manufacturer of vinyl windows
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