When we discovered a major crack in our window we contacted our original installer Canadian Choice windows and Alana the deck up our contract off over a decade and got in touch with Home Tech due process the order for our replacement window Dideh at home Tech was absolutely marvellous in reassuring us that this would be a rush order given that the first snowfall had already arrived and sure enough within 3 weeks we had the very capable Felipe installing the window episode professionally - with regard to covid protocol -excellent removal and installation of the new - and attention to detail including dusting our personal tarp in his truck - and as hefinished his previous job ahead of schedule, he called to enquire if we were available earlier and got the job done most capably. Recommend Canadian Choice Windows n HomeTech.

I am very happy with the service provided by hometech window making it very simple and easy for me to replace my glass in my windows.
Mike the technician was very nice, knowledgeable and efficient. The staff was very kind and helpful throughout the process.
I would highly recommend Hometech and Mike for all your window needs and repair.
P.S

Installers broke my window in December 2018. 9 months later they have not replaced. Is there any warranty on a swing in window 46.5 x 16 inch. Thanks for any help you can give me.

We have a single Hometech awning window, installed by Galaxy Windows about 2 years ago. It's my favourite window in the house. Very well made, operates smoothly, it's as good as new after 2 years, and it came nice and clean from the factory, which doesn't always happen (speaking from experience).

I LOVE my new windows! I'm so happy with the quality of the windows and the service that I received from Hometech Windows. Customer service is excellent, knowledgeable and very helpful. The Window Installers replaced the windows quickly, and cleaned up after themselves as they worked.

There were so many benefits that I received from my new windows.
1. Energy efficiency - I notice it especially in the winter. no more cold seeps through.
2. Designs make it so much easier to clean them
3. Custom designs (these are some of the things I requested)
a) built in frosting on bathroom windows for privacy without the use of
curtains
b) windows in my master bedroom open from the bottom upwards so
I can leave them open when it's raining,
c) I had the windows at the back of the house slightly tinted to block
the strong direct light,
d) The windows on side of my house open sideways & outward to
catch the breeze that runs between the houses
4. The vinyl frames and window casings replaced the old wooden ones
the builder originally installed so I no longer have to paint or put
caulking. They always look amazing and easy wipe down with a cloth
during regular weekly cleaning.

I purchased five new windows for the front my house before installing new vinyl siding. My house was built in the 50’s with 2x4 framing and plaster. Because of the new siding, I added 1” rigid foam insulation and 1” strapping so I had the new windows built for 2x6 framing. The new windows installed into the openings with ease and I used the nailing flange to secure the windows to the strapping. The brick-mould in the new windows also came with the built in J-Trim to receive the new siding. On the outside, once the windows were installed, I applied 4” DuPont Tyvek self-adhesive flashing tape (available at IHL in Vaughan) all around the nail flange to create a water tight/air tight seal. After the windows and siding were installed there was no need for any aluminium flashing or caulking. On the inside of the house the window sills were perfectly flush with the plaster wall. I used spray foam to fill the gaps and all I had to do next was nail up some trim. The spray foam I used is made by Tytan, also available at IHL. The foam expanded and created a good seal around the windows without bowing or warping the frames. I dealt with Jenny and she designed the windows to my specific needs and recommended LowE2 and Argon glass because the front of my house gets all the morning sunlight. The old windows made the inside of my house feel like an oven in the mornings and now the temperature inside is perfect, even in direct sunlight for hours. The new glass has a slight tint and look crystal clear. The windows were installed in early fall and now that it’s winter and we have had extremely cold temperatures, the windows have a tight seal and keeps the cold air out. Overall, these windows are well built and easy to install. I am very happy with my purchase and will be ordering more in the spring when I finish siding the back half of the house. Thanks Jenny for all your help!

I purchased a home 5 years ago in Muskoka that was built 11 years ago. I found out the windows were from Hometech after some of glass units failed and they took care of it quickly. Recently a plastic guide for the locking mechanism on one of the casement windows broke (made by Truth, who make most of the hardware for all manufacturers). I emailed Rosie and she sent me 10 by mail right away.

I am very satisfied with hometech windows, great quality and very modernized. When one of the glass broke down due to renovation I contacted hometech window direct, the staff was very helpful, professional, excellent customer service and the repair was done in timely manner. I definitely will recommend hometech window to my friends and family

Worst customer service ever! I ended up being transferred a few times and ended up with Rosie at "customer service." She had a horrible attitude. I found her condescending and rude. The company is happy to sell you windows but does not back up their product. Good window companies will cover the windows but not the installation; and this is understandable. Hometech does not do either. My advice: go elsewhere.

Windows were ordered in 2004. They were replaced by warranty in 2008. The windows are now in the process of being replaced under warranty again. I have dealt with Rosie in service and Ted Gawlick.